X box one cannot find network

FernandoCruz4 · Mar 24, 2020

Hi

Last night I tried to connect to my network on my x box one,but couldn't find the network, I did a factory reset,I then started to load the info on my x box got past language part but the second stage which is network still cannot find network,I then switched
off router,still did not work ,then I reset router still did not work ,I had the same problem a while ago I did a router reset and then it found the network ,but not this time anyone got any solutions ,thanks

:)

NaZoooom

Hi FernandoCruz4,

Sorry to hear you are having issues. I would say check out the Xbox One Network Connection Solution to see if that
helps get to the bottom of your issue.

Hope this helps and let us know how you get on

FernandoCruz4

Hi ,

Sorry to hear you are having issues. I would say check out the Xbox One Network Connection Solution to see if that
helps get to the bottom of your issue.

Hope this helps and let us know how you get on

Already tried that it still does not help

FernandoCruz4

hmmm is anything else connecting to the network?

Yes everything else connects to the network

HueHef785

hmmm is anything else connecting to the network?

humble hero14

Yes, I've gone to the website to download X Box One games to my library, but I cannot.

To clarify again, I don't have an X Box One console so I cannot install it. The message will say I don't have the required device.

I do have a one year gold membership, pre-paid card.

In the past, games with gold can allow me to add an X Box One game to my library even without an X Box One console. If I purchase an X Box One console, my free games with gold games will be in the library.

Now there is no option online to add the X Box One game to add to the account unless I own a X Box One console.

Hopefully, you can help further. If not, thanks for the reply anyways.

X box one cannot find network