X box one and Microsoft account question

Hello Joj99,



Good day and we you are well today.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?



Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



We will be glad to follow up and help you.



Sincerely,







Xbox Forum Moderator



Microsoft Community

Hi Joj99,

We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)





Thank you for your understanding.

Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi Joj99,

Thank you for your reply.

Kindly go to the links below and follow the steps for your concern.

• Change the personal details on your Microsoft account | Xbox Support
  

• Change the email address or phone number for your Microsoft account | Xbox Support
  

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi no I still need assistance. 🙂

you cannot move it, the microsoft account is the xbox account.