x box not working.

Will this also work for X-Box Series S? It says "Buy it for X-Box 360" on the link.

I talked to the support and wie tryed to factory reset the x box but its not worked the same Problem whit my x box one x so now the series x and my one x not working anymore

I can verify that x-box one games will transfer from web to the x box one. The free game of the month will only work on the 360 there is no backwards compatibility feature on the x box one as of yet.

I agree since "X Box On" only works about 50% of the time. No issues with "X Box Off" though how strange.

Hello there @DanielLayne1, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I am not sure what's the issue exactly which is why I will provide you with all the basic troubleshooting steps. I would like you to go through the following steps to clear the Mac address and then perform
a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console to check if it's
installing this time.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
(UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

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