x box live gold subscription unsubscribed.

Hello,

Thanks for the support message.

There may be an issue with Microsoft account. You will need to go ahead and reach out to Xbox Official support by going to
support.xbox.com/contact-us

Should you have any other concerns, feel free to post back.

Cheers!

Hi there.

If your console included an Xbox Live Gold subscription, it will be on a leaflet inside the box. If a subscription was not included with your bundle, then you will need to purchase an Xbox Live Gold subscription separately, in order to access the Xbox Live
Gold benefits.

I hope that helps.

-Eden0032

I sorry I have x box live subscription I just need to add it to my Xbox but can’t find the long code no

Hey Comic,

Thanks for your post, just to clarify are you asking about unsubscribing from Xbox Live Gold?

If you are referring to Xbox Live Gold please check out the following link to do so:

How to cancel your Xbox subscription

I hope this information helps, thanks again.

I want to log out of the forum and do not receive more mail. In the mail you receive it says Unsubscribe: On the question, select the ellipsis (...) and then select Unsubscribe. I do not understand where
and how?

Hi there I am still waiting for an outcome to the missing 800 points which came with my x box live gold subscription

Hello! unfortunately as the 2 subscriptions are merged, if you unsubscribe you'll have to buy a new gold subscription.