x box game pass ultimate subscription renewal

AbhishekChattopadhyay · Dec 25, 2020

I bought the x box game pass ultimate on 24/11/2020. On 24th of this month, it has expired and after that, I manually have not paid anything or renewed that nor canceled it. Today I found that I still can access the x box game pass ultimate features.
But when I am opening the page of my subscriptions it's showing past due 24/12/2020. What does it mean?

:)

AbhishekChattopadhya

I just want to make sure that it will not charge me twice

Smwutches

That means the subscription was set to auto-renew, but they haven't been able to charge you for it so now you have a balance you owe.

AbhishekChattopadhya

So should I click on the pay now option to pay the due?

{Parity}

No, that was a promotion for upgrading to Game Pass Ultimate. What you need to do is renew your Game Pass Ultimate subscription.

under_scored

Avalyn,

Unfortunately, this is an issue with the manner in which Microsoft designed the Game Pass service. If you were subscribed to Game Pass Ultimate when you redeemed the twelve month Gold Subscription, your time was converted Game Pass Ultimate at a loss. A
twelve month Gold subscription converts to four months of Game Pass Ultimate, which lines up with your renewal in February.

Now that your Game Pass Ultimate subscription has expired, renewing with a prepaid subscription code for Xbox Live Gold will give you the standard amount of months.

Regards,

Under Scored

x box game pass ultimate subscription renewal