X Box fraudulent game purchases

Discus and support X Box fraudulent game purchases in XBoX on Consoles to solve the problem; We sold our Sons X Box which he had not used for a long time and forgot that a credit card was registered to it to pay the monthly subscription fee.... Discussion in 'XBoX on Consoles' started by chrisholbech, May 4, 2023.

  1. chrisholbech
    chrisholbech Guest

    X Box fraudulent game purchases


    We sold our Sons X Box which he had not used for a long time and forgot that a credit card was registered to it to pay the monthly subscription fee. The new buyer changed the passwords and then purchased $6000 worth of games on the credit card. Can Microsoft link these purchases to the new account holder via the new passwords or IP address etc of the new user?

    :)
     
    chrisholbech, May 4, 2023
    #1
  2. DeniqL Win User

    X Box fraudulent game purchases

    Hi,! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    In these fraud type of cases you should go to your financial entity, dispute the charges to block them as well and possibly get them refunded.

    This is because access is mandatory to get any kind of refund from Xbox side :(
  3. laziestcatevaaa Win User

    Can't download purchased content

    Outlast is X-Box One and I have installed, on my X-Box One, 360 games/dlcs that she had purchased (on her X-Box).
  4. Killer6370 Win User

    Duke Nukem 3D World Tour won't unlock

    youre still lucky, purchased it on amazon.de see it under my games but not on my x box and when i search for it on x box store it finds nothing
  5. Chris and NikkiAusde Win User

    I have a recurring charge of $27.06 every 3 months and cannot find the account associated with the charge.

    Thank you for your response Francia. We no longer have any of the x box consoles and I am unsure of the account for which the charge is generating. Does this mean I need to contact my bank and report the charges as fraudulent? I don't think they are fraudulent, but without being able to access the account the charge is generating from this may be my only recourse. I would think a company such as Microsoft would have a better solution than sending a customer to their bank to report a charge as fraudulent when it likely isn't.
  6. ngocphi Win User

    Fraudulent Purchases

    well two things first

    Dont use the same email and password for every site

    1st you can still call support you will have to match the exact info from when you created the account

    they will still return the account if you can prove you are the owner

    2nd read this and follow it to the letter



    passwords should not be small caps only

    it should more be like h3ll0W0r1dtryt0f1NdM3



    the yahoo breakin proved people still use 12345678 on passwords thats a very very bad idea

    forums.xbox.com/.../70970.aspx
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X Box fraudulent game purchases

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