X-Box account

Hi, I redeemed a gift card through my microsoft account, and expected it to be available on the x-box (one of the devices attached to my account) but it's not available on the x-box. how can I make this available from the x-box?

I contact the x box live service to find a solution but the expert can't help me ... I have lost 51 euros in my x box account and i can't buy anything in my x box ...

Whenever I select that I used X-Box it gives me two options. 1. X-Box 360 2. X-Box One. I didn't use any X-Box's on this account.

But I was wondering how much evidence I need to get my account back. I filled in 4 passwords but that seems that you need more evidence. I didn't use skype, I didn't use outlook I didn't use an X-Box 360 or X-Box one and the only thing I bought was Minecraft when it still belonged to mojang.

Hi SamQY, we do not have an X-box. Are you saying we need an x-box account even though we don't have an X-box? Is this the only way to allow him to have friends? He plays on an android tablet.

Hi just thinking, x box A is linked with my brother’s account who has the game pass. I think my brother hasn’t bought the game, but with x box A being linked with his, I was able to get the game. X box B is linked to x box A but not directly linked to my brothers x box so that’s why it didn’t let me get the game. Problem solved I suppose.