WWE App not letting me sign in

Dwoop33 · Mar 3, 2014

Joke! So glad I canceled my membership already!

MrDiamondJ · May 4, 2014

Do any of you have the following characters in your password (and potentially any other special characters):

?

&

That's question mark and ampersand.

If so, try changing your password on the WWE website such that you substitute an asterisk (*) for the question mark/ampersand. I tested this out and it worked for me. I believe that this is a bug in the Xbox 360 WWE Network app.

My theory is that the Xbox 360 app isn't properly "escaping" (i.e. translating) these types of characters when the password is posted to the website's back end. The question mark and ampersand characters are special characters in HTML (web code) that are
used to tack extra parameters onto a website address.

Example:

www.website.com/index.html?user=yourname&region=us

If, when you login, the login form isn't written to properly turn these characters into a "non-special" form, they'll get converted into gibberish on the fly and that will screw up your password. So even though you're putting in the correct password, the
web page garbles it before it passes it on, so there's a password mismatch at the server.

Let me know if this helps!

MrDiamondJ · Nov 1, 2018

UPDATE: I tested this with a question mark (?) in my password and the Xbox 360 app accepted that password. Based on this, it looks like only the ampersand (&) causes your password to fail.

MrDiamondJ

UPDATE: I tested this with a question mark (?) in my password and the Xbox 360 app accepted that password. Based on this, it looks like only the ampersand (&) causes your password to fail.

HyruleBalverine

Just be patient. This has happened with other apps and MS was able to get them fixed; just not overnight. Remember that MS doesn't make the apps or the patches that some of you think are responsible for the issue; the owners of the apps do. In this case,
WWE. MS is doing everything that they can to resolve this issue so that all of you can continue to use the WWE app.

Somebody else has already posted the
http://www.xbox.com/status link, but just check it from time to time to see if there have been any updates. MS hasn't forgotten you.

Dwoop33

Just wait until Wrestlemania 30 happens....oh wait...we still won't be able to see it because it will either:

(a) not be fixed still -- "please wait we're working on it"

(b) servers will crash in the first pre-match interview and by then we are already out of our money and stuck in a 6 month contract that has no use still

This is one of the biggest flops yet for this year (and on an established console should not happen)...early 2014 might just take over the 2013 Xbox reversal mess

Dwoop33

Still not working and another flat response saying that they are "working on it". What BS...Well, I guess all the people can enjoy what we are all missing on their PS3, PS4, ROKU, APPLETV, LAPTOP, PC

XBOX GET YOUR HEAD OUT OF YOUR @SS already!!!! What a complete clusterf... the past 7 months have been!

Kragg9000

I think the problems with the Xbox 360 app are due to the idiotic way they decided to implement WWE Network on Xbox 360. Yesterday morning I went on the XBL App marketplace to look for the WWE Network app, and it wasn't there. What I suspected turned out
to be the case:

They implemented WWE Network as an update patch for the existing WWE app. This causes a problem that I don't think WWE has even considered yet, (based on reports from lordsofpain.net anyway.) See, the pre-existing WWE app on Xbox 360 was exclusively for
viewing WWE PPVs you would pay to watch ala WWE.com PPV webcasts. Therefore an account for viewing those old format PPVs and an account for WWE Network are not quite the same thing. I believe someone *** up and did not configure the "updated" version of the
WWE app to check account details as they pertain to WWE Network, rather than the previous account credentials needed for viewing the old format PPVs.

They could have avoided this whole mess by just releasing an entirely separate WWE Network app. I'm baffled that these morons haven't figured this out yet.

WWE App not letting me sign in