WWE 2k24

only if you purchase one of the packages that also includes the game

Hi Cailan! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your WWE 2k24 disc game.

For us to isolate the case, does this happen to other disc games as well, or just specifically to your WWE 2k24 game?

If it doesn't happen to other disc games, try to launch your WWE 2k24 using a different Xbox console to see if it works.

If the issue persists and since the disc was newly purchased, I highly recommend you reach out to the retailer where you have purchased the game for a possible replacement or refund depending on their policy.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi, MicrosoftUser! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with WWE 2K24.

If you don't mind, I'd like to ask you a few questions:

- Besides WWE 2K24, are you currently experiencing this with other games?

- Do you get any error codes/messages when this happens?

- Are there any external storage units plugged into your console? If so, may I ask where this game is installed?

Thank you! I'll be looking forward to your reply.
Best regards.

Hi, Austin! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues installing, WWE 2K24.

If you don't mind, I'd appreciate it if you could answer the following questions:

- May I ask which Xbox model you are using?
- Do you have any external devices plugged into your console?
- Is your console connected to the internet via WIFI or Ethernet cable?
- Is this happening with other games besides WWE 2K24?

Thank you! I'll be looking forward to your reply.
Best regards.

Thanks for your update. I really hope you can restore your saves. If you need any more help on the Xbox or Microsoft end, please let me know!