Wrongly priced deals on xbox video

Hi guys

Not sure where to put this but I was checking out some films on xbox video and came across teenage mutant ninja turtles and turtle power deal at £24.99 when you can buy them separately for £23 and the wolverine deal which is xmen origins wolverine and the
wolverine for 19.99 which you can buy separate for £15 all prices are the hd version of the films

:)

 

Your 99p movie on XBox One dashboard

Was this some kind of April Fool as you could not buy or rent the film shown for 99p. It was fully priced.

Not having much luck with video deals this last week are we

 

Breaking bad season 6

All digital video service providers (iTunes, Amazon.com, Xbox Video, etc.) are listing these as separate Seasons. The pricing for the Season Passes is based off of the number of episodes that are going to be included in it. Season 5 was priced on 8 episodes,
and a discount for buying the Season Pass. Season 6 is priced exactly the same way.

 

Hey there, TalkiestPlanet2! Thanks for pointing this out. This is where things get weird because I'm in the US and you obviously aren't. Here's what I get, though.

Teenage Mutant Ninja Turtles and Turtle Power Deal - $26.99 for HD

Teenage Mutant Ninja Turtles (2014) - $19.99 for HD

Turtle Power documentary (2014) - $14.99 for HD

This is what I get when I pull them up individually. However!! I noticed at the bottom of the bundle page that it says $9.99 for the HD version of TMNT to purchase them separately. This is where I think you are seeing that price, right? Because this is where
the confusion would likely be. If so, I'll definitely pass that to the right people to look into. If you click on that link and select HD, does it still show the £9.99 price there? If so, screenshots would help us out a lot. Also note that I'm doing
this all on the website, not the console. If you see this on the console, then definitely screenshot it all, because this is something that should be sent up to the right people.

Now, for Wolverine!

The Wolverine Double Feature - $22.99

X-Men Origins: Wolverine (+Bonus) (2009) - $12.99 to purchase HD

The Wolverine (Extended Version) (2013) - $14.99 to purchase HD

Here's where it ends up a little weird, because now I've got different prices than you. I see at the bottom of the double feature page it saying $9.99 for Origins and $11.99 for The Wolverine. Obviously this is different than what the page says.

I will be sending this to the right team, but I'd like to do it with your information as well. If you are seeing these price discrepancies as I am, please post back with screenshots for me. If you take them on your computer, you will need to upload them
to OneDrive or an image sharing site of your choice, then share the link here. Images are disabled on our forums.

I'll await your reply so that we can get this sorted! Again, thanks for bringing this to our attention. Once I have your confirmation, we'll work on getting the proper prices up there.

 

Hey misses Quinzel I've got the one drive link for you showing the prices here in the UK from my xbox 360 and sorry I made a mistake with the wolverine it's actually £16 separate (Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.)
and thank you for the reply it's good to see that people can trust if there is a problem it will get taken seriously

 

Hey, TalkiestPlanet2! Thanks for those! That is perfect!

I'm going to get this to the right people and explain it as best as I can. Your screenshots help with that story.

Once I have more information, I will post back in here for you. Keep an eye out for updates!

 

Hey again, TalkiestPlanet2! I got word back that we're aware of it and it is being looked into, however we don't have a time frame on when it will be resolved.

If you go to do the purchase and the correct prices don't show up (though I'm not sure why you would purchase them separately with the bundles), please let us know. We'll keep an eye out for any updates like that, and if we receive word that it will be resolved,
we'll let you know!

Thanks for the patience while we dug into this! Sorry it's not more informative, but please do let us know if you have any further questions.

 

You would purchase the films separately to save yourself money because the deals aren't deals the wolverine deal comes in at 19.99 but if u buy both films on there own the total is 16 which if bought is a saving of 3.99 from the deal price

 

Apologies for any confusion. The price showing for the items in the bundle isn't the price that is reflected when you go to actually purchase the items. When you purchase the items individually, you will see that the price is higher than the price listed
in the bundle itself.

Basically, if you go look at the bundled items, that price is not correct. When you select those items and purchase it on the their own pages, that is the correct price, which is higher than the price in the bundled items.

Does that help clear things up?