Wrongly banned by enforcement

Discus and support Wrongly banned by enforcement in XBoX on Consoles to solve the problem; So so I came home last night to find that all of my communications and social media privileges have been suspended for a whole week for what I really... Discussion in 'XBoX on Consoles' started by joey cedar, Aug 22, 2018.

  1. joey cedar
    joey cedar Guest

    Wrongly banned by enforcement


    So so I came home last night to find that all of my communications and social media privileges have been suspended for a whole week for what I really don't know I have been a loyal Microsoft customer for the entire time Xbox Live has even been a thing. Not
    once have I ever had a complaint filed against me I do believe it might be a case of a sore loser in the video game we are playing online my conversation with this individual never became offencive or vulgar or anything of the such as a matter fact this individual
    message me first to harass me and insult myself in my friends yet I'm the one who gets band is this how Microsoft reach their loyal customers? I'm honestly thinking about switching to Sony as well as a few of my friends

    :)
     
    joey cedar, Aug 22, 2018
    #1
  2. SLB4EVERPT
    SLB4EVERPT Guest
    SLB4EVERPT, Aug 22, 2018
    #2
  3. joey cedar
    joey cedar Guest
    Wrongly banned by enforcement

    How hello everyone, I'm just wondering if maybe it's not just me that has been wrongfully banned for an entire week 4 reasons I do not know I've I've been given what I believe they feel is a reason but I've yet to hear back from them with the exact offense
    that I've committed. It wasn't said that I allegedly sent the fence of messages or hateful messages to another player over Xbox Live the only conversation I can recall having anywhere nearly any type of negative discussion in was actually harassment towards
    me due to a player that lost a match I did not try to contact this individual this individual purposely message me to harass me yet I'm the one that gets banned from conversing with my friends now for a week when I'm actually laying at home recovering from
    surgery from a tumor I had removed. playing with my friends online actually help take my mind off the fact that I may get bad news the next time I go see my oncologist. not that this has anything to do with the offense or what not I just wanted to let it be
    known just how important it was to me
     
    joey cedar, Aug 22, 2018
    #3
  4. WPAK
    WPAK Guest

    Wrongly banned by enforcement

    Hi there,

    I'm afraid nobody in the forums will be able to assist regarding enforcement related issues or questions.

    You will have to go to
    http://enforcement.xbox.com
    for any information and possible options.
     
  5. Oraclea
    Oraclea Guest
    Hi, note that the Xbox Enforcement Team is responsible for enforcement matters, and unfortunately they don't use or monitor these forums. I'd recommend the following to you:

    -You should be eligible to file a case review to appeal your suspension directly to the Enforcement Team. For more information: Xbox Enforcement | How Do I

    -Only the Enforcement Team can review communications and determine what is a violation of the Xbox Live Code of Conduct. In general, if anyone ever sends you messages that are vulgar and/or harassing, I would recommend reporting that user to the Enforcement
    Team and then blocking/muting that user. For instructions on reporting: Xbox Enforcement | How Do I
     
    Oraclea, Nov 3, 2018
    #5
  6. SLB4EVERPT Win User

    Wrongly banned by enforcement

    Enforcement doesnt use this forums, please visit https://enforcement.xbox.com for more info
  7. Oraclea Win User

    Wrongly banned by enforcement

    Hi, note that the Xbox Enforcement Team is responsible for enforcement matters, and unfortunately they don't use or monitor these forums. I'd recommend the following to you:

    -You should be eligible to file a case review to appeal your suspension directly to the Enforcement Team. For more information: https://enforcement.xbox.com/home/howTo#sub-topic0-6

    -Only the Enforcement Team can review communications and determine what is a violation of the Xbox Live Code of Conduct. In general, if anyone ever sends you messages that are vulgar and/or harassing, I would recommend reporting that user to the Enforcement
    Team and then blocking/muting that user. For instructions on reporting: https://enforcement.xbox.com/home/howTo#sub-topic2-0
  8. Flymonkey102 Win User

    Wrongly banned by enforcement

    You need to contact official Support for questions about refunds

    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.



    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6
  9. WPAK Win User

    Wrongly banned by enforcement

    Hi there,

    I'm afraid nobody in the forums will be able to assist regarding enforcement related issues or questions.

    You will have to go to
    http://enforcement.xbox.com
    for any information and possible options.
  10. SpiffyCorpse Win User

    Reporting and banning

    The enforcement team do not go on the forums, unfortunately we cannot help you here in relation to enforcement issues. If you believe you were wrongly banned, you would be best to contact the enforcement team. However, as mentioned they do review all reports
    and there would be a reason they placed the ban.
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Wrongly banned by enforcement

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