Wrongfully Communication ban

i got a com ban because somebody started talking trash to me over messages and i didnt even respond. am i really the one in the wrong?

:)

 

Wrongfully Got Communications Ban

I recently got a communications ban even though I did not do anything wrong. I want to know the reason why I received it because I feel like I am innocent in all this. So, may I please get an explanation to all this.

 

Wrongfully Got Communications Ban

You can view your ban by logging in at enforcement.xbox.com and file a case review from there if eligible. The enforcement team does not use the forums.

 

Anything evolving enforcement, please head here: https://enforcement.xbox.com/en-US

 

that doesnt really help me :/ i just want my ban lifted because ive done nothing wrong

 

Sorry for that, to appeal a suspension, you will have to submit a case review. For help on that, refer to the following: Xbox Enforcement | How Do I

 

i dont see anything about this. can you just tell me how to get it lifted?

 

1. Sign in to enforcement.xbox.com with the account that received the enforcement action and select the large box with an
   orange hammer icon, or visit your
   Enforcement History.
2. Find the enforcement action that you wish to have reviewed, and select
   Apply for Review.
3. Read the Case Review Terms of Use and agree by clicking the checkbox and selecting
   Agree.
4. If you are already eligible for a Case Review, select the green arrow icon. If you are not yet eligible, you will be presented with a short questionnaire. These questions help gauge your understanding of the Code of Conduct and associated
   policies. Upon successful completion of the questionnaire, select the green arrow icon.
5. Provide any details (up to 500 characters) regarding the enforcement action that may help XBLPET conduct a more complete investigation. This may include context around the activity or content that received enforcement, information about your game
   activity, or any other facts that you believe are worth noting. When complete, select
   Submit.

After submitting, an Xbox Live Policy & Enforcement agent will begin a thorough review of the enforcement action. This includes reviewing available data and re-examining evidence that contributed to the enforcement, taking into account any new details that
you have provided.