Wrongfully been banned of communications

For information about your ban and to see about submitting a case review, you'll need to go to http://enforcement.xbox.com

i was wrongfully banned because someone hacked my account and i cant use any social communications.

Hey there G1 soudwave,

The Enforcement teams don't use the forums at all and they only communicate through a

Case Review. 24 Hour communications suspensions and Console Suspensions are not reviewable however, you can however find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live
Gamertag.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps

HERE, however sometimes you're asked to complete a short questionnaire before you can submit a case review. All of the questions refer to the

Code of Conduct, which you should review prior to filing the review. If you fail on the questionnaire, don't worry as you'll be given another chance in 24 hours.

Hope that helps!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Anything evolving enforcement, please head here: https://enforcement.xbox.com/en-US

To see about submitting a case review, you would need to go to http://enforcement.xbox.com

case reviews dont seem to be working