Wrongful Suspension

I need to have a case review for my suspension. I tried answering doing the case review and completed but no option to provide a summary. This morning while playing the division I got a message for doing NOTHING that violates any
terms or conditions. I killed the other player in game and he messaged me calling me trash. I messaged him asking if he was mad or salty. He again called me trash and kept the messaging going. After getting annoyed I called him a little b***. Now I get that
violates the code of conduct but why do I get penalized for playing the game, defending myself and getting called trash and a dumba** because this player is mad.

I shouldn't receive a 7 day suspension for that. Just because he uses "." and different characters to call me a dumba** doesn't justify my suspension. Even after I AM suspended and he's fine, he continues to harass me. Why am I being
punished here?

Edit: I can provide screenshots, someone NEEDS to look into this.

:)

 

Wrongful Suspension

Helo im , and i belive that i have been wrongfully suspended from communications on xbox live. i belive this because for the last month or so the only people i have been talking to were about 3 or 4 of my friends on my friends list... and
ive asked them if they might have ben playing around and reported me because they were bored and they all said no. and i know that on the 3 games i have recently been playing (Black ops 2, Modern warfare 2, and Borderlands 2i was never in game chat so so i
couldnt have been being loud or disruptive to the other people playing the games... (randoms)... so i really beleve that if ive only been talking to a few people that say they have not reported me then it must be some kid that i was playin against most likely
that got mad maybe because i kept killing him virtually.... that could have ben repoting me. it just doesnt seem as if i deserve this suspension when i have done nothing wrong against the xbox live terms of use.



but my point is that could someone of microsoft staff please tell me what i have done to get suspended or check and see that im right and i dont deserve this wrongful suspension. it would be greatly appriciated.

 

Wrongful suspension

No one from Enforcement posts or even reads here, unfortunately. There's nothing anybody here on the forums can do to help un-suspend you or speed up the case review process.

You've already submitted your case review, as you said, so you'll have to wait for a response.

Reputation is more of an informal, community-moderated rating. Enforcement actions do not affect the player's rep.

 

It doesn't matter how it starts. If you respond in a way that violates the code of conduct (which you did) you can be punished. The best thing to do in that situation is to file a complaint and block communication with the other player instead of responding.

Just because he hasn't received a suspension yet, doesn't mean he won't.