wrongful suspension due to others abusing reporting

Discus and support wrongful suspension due to others abusing reporting in XBoX Accessibility to solve the problem; As the title says being suspended due to someone else abusing the reporting system needs to be addressed. I think this is now the second time this has... Discussion in 'XBoX Accessibility' started by Albion Prince, Apr 6, 2023.

  1. wrongful suspension due to others abusing reporting


    As the title says being suspended due to someone else abusing the reporting system needs to be addressed. I think this is now the second time this has happened to me. Mind you, it had been years since the first time I experienced this. Long story short, guy messaged me to tell me what he thought of my gameplay, (a day after we even played together) Very unnecessary. I responded and he would not stop name calling. I let him know he was a bad team player, he kept going on. I told him to go away and play the game. Threw in another insult at me for good measure.. and a few minutes later. I AM SUSPENDED.

    Since my suspension is only for two days, I'm not given an option to appeal it. I am off my next two days and now I can't even play what I want due to someone abusing the system. There should and needs to be repercussions for people like this. Falsely reporting others is unacceptable.

    Obviously I want my suspension lifted, who can I speak to about fixing this? BUT false reporting needs to be addressed regardless.

    :)
     
    Albion Prince, Apr 6, 2023
    #1
  2. Atheist Bob Win User

    wrongful suspension due to others abusing reporting

    The suspension system as of late has been getting worse and worse. I just put a post up with my personal experience but I mostly blame the automated enforcement system. It seems to have gotten much more strict than it was in the past. I'm even getting suspended for seemingly harmless posts in my personal group chat with my close friends.
  3. Rostom L Win User

    wrongful suspension due to others abusing reporting

    Hi Albion!

    I am sorry to hear about what happened. This is clearly not the situation I want you to be in. Believe me, I would feel the same way if I were on your situation. However, as much as we wanted to help you here in forum, we do not have the ability to review cases here and access to any of your account information. With regard to Xbox Enforcement actions or suspensions, even a support cannot assist us because they're only being handled by the Xbox Enforcement team who work offline. We could only get in touch with them by reporting a player or by filing a case review.

    Since you're not eligible for a case review, our best option here is to wait. We can only do so much about this issue here.

    To prevent this from happening again, be sure to review the Xbox Community Standards here https://www.xbox.com/legal/community-standards
  4. Albion Prince Win User

    wrongful suspension due to others abusing reporting

    so messaging a day later and repeatedly calling someone trash and then reporting them for responding is not abusing the system? lol okay. it's not "he started it" it's literally this guy continued messaging and insulting me and *I* get suspended. that is 100% abusing the system.

    lfg blocks words when you're creating a post, the dude should not be able to randomly message someone he's never messaged before and his one word is trash. lol gimme a break.

    regardless, i did nothing wrong, i explained the prior situation from the day before and he continued heckling. It is not okay that I have no way to appeal.
  5. ngocphi Win User

    wrongful suspension due to others abusing reporting

    no amount of reports would've netted a suspension.

    if you break the rules you will be punished if reported regardless If you are defending yourself or not the rules still apply

    And no you can't talk to support about a suspension or enforcement team doesn't review anything here

    Side note trolls do engage and If you feed the trolls they will bite and report you thata is the point of trolling you and it would be valid not false reporting

    I suggest you look up vulcan it is a version of the tool the enforcement team uses but it is the same proccess

    And follow the links ROSTON provides

    "So messaging a day later and repeatedly calling someone trash and then reporting them for responding is not abusing the system"

    That's not abusing the system

    It would only generate a bad accuracy rating if it was false

    If you did break the rules in responding yes you would still be suspended

    If you read the community guidelines it does mention it doesn't matter who starts it the enforcement team only sees the code

    If the code is broken you will be punished

    Block and report thata the best you can do

    By playing with you previously he's not a random person

    You would.be listed in his recently played with players

    If he bothered you the right thing to do is block and ignore and report not retaliate

    By responding you are engaging and if it crosses the line it doesn't matter if he was insulting you or not the rules still apply and if you didn't report it he won't be punished
  6. Albion Prince Win User

    wrongful suspension due to others abusing reporting

    again, my actions were nothing that would create a suspension! jesus man, listen.

    my main goal is not my suspension, it's toxic gamers with false reports screwing those that don't deserve it.
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wrongful suspension due to others abusing reporting

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