Wrong Xbox Account Connected to my Email

Discus and support Wrong Xbox Account Connected to my Email in XBoX on Consoles to solve the problem; The account that I am currently logged in as is not my correct Xbox account. I've been trying to figure out who this account is and why it is... Discussion in 'XBoX on Consoles' started by BearableBinkie8, Jan 1, 2016.

  1. Wrong Xbox Account Connected to my Email


    The account that I am currently logged in as is not my correct Xbox account. I've been trying to figure out who this account is and why it is connected to my email. I've tried resetting my password, I've looked through many security pages across both the
    microsoft and xbox pages, and have no clue how this has happened. Can anyone offer me support?

    My actual gamertag is meant to be MidnightYK, but for some reason it is as you see here, . Which...I never would choose as a name and wonder how it got connected to my email.

    :)
     
    BearableBinkie8, Jan 1, 2016
    #1
  2. XBOX account

    When I try to connect my Xbox account to my Microsoft account, I always get the wrong xbox account

    even tho I have the same email. And when I try with my different emails it says that the email doesn’t

    exist. My microsoft account is connected with the wrong xbox account, what do I do to fix this. It says

    that I’m WordlyAnt15 but i’m actually
    STRATEGY101WIN
     
    Samuel Massicotte, Jan 1, 2016
    #2
  3. Jason567
    Jason567 Guest
    How can I sell my xbox one account safely?

    I have it linked to my main email, which also is linked to my bank account and other important stuff. I will be changing the email for the non-xbox related stuff, but can that some how still cause problems? Or would it be easier to just change my xbox accounts email to something separate so it isn't also connected to my important stuff.

    I am planning on selling my xbox one, with everything including the account since I have no use for it anymore. I am selling it though offerup, or those meet up apps. I'm just a bit worried they might have access to something like my credit card somehow, or my cousins account since I am able to log into his account through the console.
     
    Jason567, Jan 1, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Wrong Xbox Account Connected to my Email

    Sorry to hear it.

    It sounds as though you may have accidentally created a gamertag overtop your existing one. Please follow the steps at the link below to move the gamertag you're posting with to another email address. You'll need to create a dummy email to move it to prior
    to following the steps.

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
     
    onyxishere, Jan 1, 2016
    #4
  5. I was never emailed that this reply, so this took a while to get to (and the problem somehow, I'm not sure how, solved itself but is popping up again)

    and I clicked the link, and instantly step one: log onto your XBOX account on the xbox. I physically cannot do that. I try to log in with the saved Email and password, and yet it claims it cant log me in. This issue has popped up multiple times and I'm
    getting quite annoyed at it. I have no idea HOW my account ever got linked to this account, and I want it GONE. I need to know what to do, and I want to talk to someone who I can consistently talk to, and not be linked to a "how to do this" link, only to
    have it not help at all...I've not had good customer service with microsoft about this issue in the past, and I just want this whole account situation gone from my life.
     
    BearableBinkie8, Jul 9, 2016
    #5
  6. Miss Bijoux
    Miss Bijoux Guest
    Hey BearableBinkie8,

    Sorry to hear about the troubles. Oftentimes, standard issue Gamertags are indicative of the incorrect email account being used to sign in. Some people often use the same email handle on different email domains. For example: [handle]@hotmail.com and again
    [handle]@gmail.com. Please double check that you are using the correct email you used to create your MidnightYK Gamertag.

    If that doesn't work, you'll want to reach out to phone support via the
    Contact Us
    page.

    Keep us posted and let us know if you have any other questions! Wrong Xbox Account Connected to my Email :)
     
    Miss Bijoux, Oct 31, 2018
    #6
  7. onyxishere Win User

    Wrong Xbox Account Connected to my Email

    Sorry to hear it.

    It sounds as though you may have accidentally created a gamertag overtop your existing one. Please follow the steps at the link below to move the gamertag you're posting with to another email address. You'll need to create a dummy email to move it to prior
    to following the steps.

    support.xbox.com/.../switch-gamertag-to-different-microsoft-account
  8. Miss Bijoux Win User

    Wrong Xbox Account Connected to my Email

    Hey BearableBinkie8,

    Sorry to hear about the troubles. Oftentimes, standard issue Gamertags are indicative of the incorrect email account being used to sign in. Some people often use the same email handle on different email domains. For example: [handle]@hotmail.com and again
    [handle]@gmail.com. Please double check that you are using the correct email you used to create your MidnightYK Gamertag.

    If that doesn't work, you'll want to reach out to phone support via the
    Contact Us
    page.

    Keep us posted and let us know if you have any other questions! :)
  9. BearableBinkie8 Win User

    Wrong Xbox Account Connected to my Email

    I was never emailed that this reply, so this took a while to get to (and the problem somehow, I'm not sure how, solved itself but is popping up again)

    and I clicked the link, and instantly step one: log onto your XBOX account on the xbox. I physically cannot do that. I try to log in with the saved Email and password, and yet it claims it cant log me in. This issue has popped up multiple times and I'm
    getting quite annoyed at it. I have no idea HOW my account ever got linked to this account, and I want it GONE. I need to know what to do, and I want to talk to someone who I can consistently talk to, and not be linked to a "how to do this" link, only to
    have it not help at all...I've not had good customer service with microsoft about this issue in the past, and I just want this whole account situation gone from my life.
  10. LORD O THE NADE Win User

    Dual Account?

    Ok, what happens is, I'm prompted to sign in when I try to connect to xbox live and I enter my email and password and Im signed into the wrong account, , I think it may be because my brother used my email to make an xbox life account about
    5 years ago
  11. SteelxNinja Win User

    xbox live on 1/29/13 - 1/30/13

    Your not alone, i can't get on Xbox live period. Nothing is wrong with my connection, Email, or password. It comes up with a message saying there is something wrong with my account. It's really frustrating, i have a PC for gaming and MMOs to tie me over
    though -_-
Thema:

Wrong Xbox Account Connected to my Email

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