Wrong region Xbox Live code

Gift cards are region free but xbox live codes aren't.

Taken from the official support pages:

Something went wrong. Sorry about that. Give it a try in a while

If there are any issues with the Xbox Live service, try to redeem the prepaid code later.

If there are no problems with the Xbox Live service, check the following:

•The region for the code matches the region for your Xbox Live account. If you need to change your region, see Change your Xbox Live country/region in your billing information.

•The billing information for your Xbox Live account is correct.

•The region in your Xbox Live billing information matches the country where you currently live.

•There's not an outstanding balance on your Xbox Live payment option.

If you need to change the region for your Xbox Live account, go to account.xbox.com and then click Change my region.

If it's for gold you can still try to redeem it. Those codes generally are not region locked. But if it doesn't work there really isn't much you can do since it would normally have to be returned to the retailer it was purchased from.

It doesn't matter much if you pick aa region you don't live in you cannot change to a region and not physically live there and not have issues with region locks

The ip decides what is available to you

Xbox support doesn't have info on region locked games it is an actual case for the publishers

As they would only have access to the games info

They are for connectivity support and account and billing and live support

Not for game support

From the sounds of it you either bought a wrong region code (canada or uk?)

Because invalid codes don't show up unless the account region and code regions are different for membership codes

Dlc codes will result in not available in your region

You might want to check with the e-tailer or Amazon marketplace where the code is for

Amazon marketplace tends to have 3rd party resellers

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Phillip, Unfortunately, there is no way to migrate the registration, my friend.

You will have to wait for the gold to finish, or cancel and make the purchase in the correct region of your location, friend.

I remain at your disposal if you have any further questions.

No as it would be region locked to new zealand

If you don't live in UK you won't be able to use UK xcloud service as it does check