Wrong region to use my gift card

Discus and support Wrong region to use my gift card in XBoX Sales and Promo to solve the problem; hello there I’ve recently won a $25 dolled gift card from within an Xbox community I am apart of but unfortunately I’m from the UK and the gift card... Discussion in 'XBoX Sales and Promo' started by ItchyCalf375249, Jan 23, 2018.

  1. Wrong region to use my gift card


    hello there

    I’ve recently won a $25 dolled gift card from within an Xbox community I am apart of but unfortunately I’m from the UK and the gift card is in fillers and will not let me use it because of being in different region, would it be possible to convert it to
    UK, I’ve already spoken to your wonderful team and have instructed me to post here along with the case number of the enquiry

    [Mod Removed]

    Thank you very much

    :)
     
    ItchyCalf375249, Jan 23, 2018
    #1
  2. Gift cards

    I'm from qatar and my xbox is set in UK region. Can i use US dollar gift card or my credit card in this country to purchase a games?
     
    LevelGibbon948, Jan 23, 2018
    #2
  3. DrJackal1400
    DrJackal1400 Guest
    region problem!

    will I was not carefull enough when I bought my 1st Xbox gift card. And thats it. my account region is Saudi Arabia and the gift card is for the US accounts. now I have a gift card that I payed 50 US dollars for which I cant use anymore. is there any way
    to redeam my gift card which is in US dollars into my Saudi Arabian account which is in Saudi Reyals?
     
    DrJackal1400, Jan 23, 2018
    #3
  4. Wrong region to use my gift card

    hoping to get this sorted by Friday if you guys can help, need to get the new monster hunter
     
    ItchyCalf375249, Jan 24, 2018
    #4
  5. Mister Cizl
    Mister Cizl Guest
    Hey ItchyCalf375249! Unfortunately we can't change the region of codes here on the forums. You will need to talk to the retailer you got the code from for further assistance. Thanks!
     
    Mister Cizl, Jan 24, 2018
    #5
  6. I was told by live chat to come here for help and that it would be able to get sorted ? I won the gift card code as part of a competition on a Xbox community page. So unfortunately I cannot just return to retailer I don’t know what to do
     
    ItchyCalf375249, Jan 24, 2018
    #6
  7. Mister Cizl
    Mister Cizl Guest
    Hey ItchyCalf375249! Was this a private community page or a page run by Microsoft? If it was a third-party or private community page we unfortunately do not have access to the prizes offered and you would need to follow up with the community manager directly.
    Post back and let us know!
     
    Mister Cizl, Nov 3, 2018
    #7
  8. ItchyCalf375249 Win User

    Wrong region to use my gift card

    I was told by live chat to come here for help and that it would be able to get sorted ? I won the gift card code as part of a competition on a Xbox community page. So unfortunately I cannot just return to retailer I don’t know what to do
  9. Mister Cizl Win User

    Wrong region to use my gift card

    Hey ItchyCalf375249! Was this a private community page or a page run by Microsoft? If it was a third-party or private community page we unfortunately do not have access to the prizes offered and you would need to follow up with the community manager directly.
    Post back and let us know!
  10. Mister Cizl Win User

    Wrong region to use my gift card

    Hey ItchyCalf375249! Unfortunately we can't change the region of codes here on the forums. You will need to talk to the retailer you got the code from for further assistance. Thanks!
  11. ItchyCalf375249 Win User

    Wrong region to use my gift card

    hoping to get this sorted by Friday if you guys can help, need to get the new monster hunter 😊😊
  12. tr4k39208 Win User

    Buying a game

    It's to verify your region. Xbox gift cards are region locked, so they will only work in the region they are created for. So even if you made a US account, you would have to purchase a US gift card.
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Wrong region to use my gift card

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