wrong price

Discus and support wrong price in XBoX Sales and Promo to solve the problem; I have been I touch with Xbox One support for 2 hours and have highlighted the issue with case no[Mod Removed]. Basically I have highlighted and taken... Discussion in 'XBoX Sales and Promo' started by FaizMakako, Nov 24, 2016.

  1. FaizMakako
    FaizMakako Guest

    wrong price


    I have been I touch with Xbox One support for 2 hours and have highlighted the issue with case no[Mod Removed]. Basically I have highlighted and taken my time to inform that the price consumer being charged is wrong based on black Friday
    sales for The Witcher 3 Wild Hunt Complete Edition. As published by Major Nelson site. Black Friday Xbox Digital Game Deals And More. The game is on sale for 40% off for non gold members and 50% off for gold members. As
    on time of this posting, consumers are being misled and wrongly charged for the game. With reference to

    https://www.microsoft.com/en-us/store/p/The-Witcher-3:-Wild-Hunt-%E2%80%93-Complete-Edition/C261457L...
    the game is charged at USD34.99 for non gold members and USD29.99 for gold members. That is only 30% off and 40% off respectively which does not reflect
    with what major Nelson advertises nor what was listed in xbox one Black Friday sales. With immediate effect and on behalf of the consumers. I would like the promotion team / publisher / Microsoft to publicly address this issue on their social media and refund
    back the difference of amount back to the consumers who have purchased this edition. If no prove of such actions is done, I will personally take up this matter legally.I can be contacted through my primary email
    [Mod Removed]. And as communicated to the customer service personnel in xbox support, some forms of credit to be given to me for highlight this issue early into the sale period. looking forward to the email reply. Thanks.

    :)
     
    FaizMakako, Nov 24, 2016
    #1
  2. Quistal
    Quistal Guest
    Wrong price

    It has finally been updated. Only took until 2pm.
     
    Quistal, Nov 24, 2016
    #2
  3. Quistal
    Quistal Guest
    Wrong price

    BioShock infinite is on sale 65% off for $13.99, but when I go to purchase it it's $39.99.
     
    Quistal, Nov 24, 2016
    #3
  4. Mister Cizl
    Mister Cizl Guest

    wrong price

    Hey there FaizMakako. We're aware of some issues with the pricing of The Witcher 3: Complete Edition, and are working with
    the proper teams to remedy this. We are unable to adjust prices or give refunds on our forums, and you would need to reach out to phone or chat support for questions on compensation. I’m truly sorry to hear about any inconveniences this may have caused. As
    this is a support forum, if you would like to pursue legal action then we will not be able to assist further. For more information, please visit our
    Legal and Corporate Affairspage. If you would like to continue troubleshooting, please feel encouraged to start a new thread and we will be happy to assist you there.
     
    Mister Cizl, Nov 25, 2016
    #4
  5. TWI5TED PIXEL5 Win User

    Wrong price

    have the same problem with killer is dead £8.50 on live website £16 on dashboard , false advertising me thinks , well gutted :(
  6. Quistal Win User

    Wrong price

    There are more incorrect prices on Awesome Week Long Deals.
  7. Mister Cizl Win User

    wrong price

    Hey there FaizMakako. We're aware of some issues with the pricing of The Witcher 3: Complete Edition, and are working with
    the proper teams to remedy this. We are unable to adjust prices or give refunds on our forums, and you would need to reach out to phone or chat support for questions on compensation. I’m truly sorry to hear about any inconveniences this may have caused. As
    this is a support forum, if you would like to pursue legal action then we will not be able to assist further. For more information, please visit our
    Legal and Corporate Affairspage. If you would like to continue troubleshooting, please feel encouraged to start a new thread and we will be happy to assist you there.
  8. Quistal Win User

    Wrong price

    It has finally been updated. Only took until 2pm.
  9. Kratos1902 Win User

    Left4Dead2 Wrong Price!

    On my case it shows the price wrong in the credit card window, i feel like I'm gonna get billed 29.99
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wrong price

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