Wrong points

Discus and support Wrong points in XBoX Rewards & Social to solve the problem; For the #YOLO my mission this november I only got 6,000 microsoft points. I thought I get 16,000 microsoft points. b5661eba-e324-4db9-8406-fe8e55f9eef1 Discussion in 'XBoX Rewards & Social' started by Dark0Energy, Dec 11, 2017.

  1. Dark0Energy
    Dark0Energy Guest

    Wrong points


    For the #YOLO my mission this november I only got 6,000 microsoft points. I thought I get 16,000 microsoft points.

    :)
     
    Dark0Energy, Dec 11, 2017
    #1
  2. PlanBacon
    PlanBacon Guest
    Wrong Points

    I was just checking the rewards program and I was reading it and it said I hade 6000 points i know 1000 are from survey.

    Then I read successful friend referral 5000 points shouldn't it be 1000 points for me and 5000 for the friend I referred or is the 5000 from all my referrals if so then shouldn't it show 5 1000 points and not 1 5000 points.

    Wrong points [​IMG]
     
    PlanBacon, Dec 11, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Wrong Points

    Hello PlanBacon,

    From the FAQ for that offer:

    How do I earn Rewards with this offer?

    Share the Digital Rewards lets you earn Rewards Credits by referring your friends to make their first digital purchase of Xbox One or Xbox 360 content.
    You'll receive 5,000 Rewards Credits for each friend you refer who spends at least $25 before tax on Xbox One or Xbox 360 content in the Xbox Store or Microsoft Movies & TV, and we’ll give your friend 5,000 Rewards Credits, too.
    To get your Reward, they just have to make their first purchase within 30 days of your referral.

    Since one of your friends recently completed this offer, the Credits for that successful referral are now in your account. You both got 5000 Credits! You may have confused our refer a friend to Gold status offer with this offer.
     
    XBLRewards8, Dec 11, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Wrong points

    Hello Dark0Energy,

    Since you did not complete 5 achievements for your purchased items, you did not get the Credits for achievements or the bonus for full completion of the offer.
     
    XBLRewards8, Dec 12, 2017
    #4
  5. XBLRewards8 Win User

    Wrong Points

    Hello PlanBacon,

    From the FAQ for that offer:

    How do I earn Rewards with this offer?

    Share the Digital Rewards lets you earn Rewards Credits by referring your friends to make their first digital purchase of Xbox One or Xbox 360 content.
    You'll receive 5,000 Rewards Credits for each friend you refer who spends at least $25 before tax on Xbox One or Xbox 360 content in the Xbox Store or Microsoft Movies & TV, and we’ll give your friend 5,000 Rewards Credits, too.
    To get your Reward, they just have to make their first purchase within 30 days of your referral.

    Since one of your friends recently completed this offer, the Credits for that successful referral are now in your account. You both got 5000 Credits! You may have confused our refer a friend to Gold status offer with this offer.
  6. XBLRewards8 Win User

    Wrong points

    Hello Dark0Energy,

    Since you did not complete 5 achievements for your purchased items, you did not get the Credits for achievements or the bonus for full completion of the offer.
  7. iceprincessc12 Win User

    Wrong added points

    it was a glitch in the system. the points that were not yours should have disappeared; i know i had 2190 on my account and then when i looked two hours ago they were all gone; i'm assuming it's been fixed since mine had disappeared. (I called phone support
    and they informed me of what happened)
  8. ZZyZer Win User

    Wrong added points

    Yep, excess point had disapeared and now I have exactly 4220 points.
  9. An Xbox Dude Win User

    Wrong added points

    I would guess that the 220 was from rewards. And I read an article online that says their has been a glitch going around adding free points to accounts. Cannot 100% confirm that since I cannot find the article anymore.
Thema:

Wrong points

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