Wrong MyVIP deposited?

Discus and support Wrong MyVIP deposited? in XBoX Rewards & Social to solve the problem; I just got my November deposit for 800 credits for the month of November, but the amount seems low. I bought Virginia at 5.99$, Inside at 13.39$, and... Discussion in 'XBoX Rewards & Social' started by Charlong 666, Dec 6, 2016.

  1. Charlong 666
    Charlong 666 Guest

    Wrong MyVIP deposited?


    I just got my November deposit for 800 credits for the month of November, but the amount seems low.

    I bought Virginia at 5.99$, Inside at 13.39$, and Recore at 49.99$. For reference I'm currently rank 2.

    Is the a glitch? Or is Recore not counting due to the "Robot Special", despite the fact that I didn't hit the prerequisite amount for that special?

    Can someone explain what's wrong? And if anything can be done it'd be appreciated.

    :)
     
    Charlong 666, Dec 6, 2016
    #1
  2. LN x Huntress
    LN x Huntress Guest
    I made purchases in august and I have gotten money back yet from August

    I'm wondering if something is wrong? Because I'm still waiting for my monthly rebate from MyVIP.
     
    LN x Huntress, Dec 6, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Wrong MyVIP Star Rank Percentage

    Hello LinkerX,

    Apologies for the inconvenience. There is currently an issue with some preview program members where new subscriptions are not correctly recorded. This was due to changes for those members in how subscriptions are stored in the database. We are working on
    getting this new subscription data correctly reflected. We are also delaying MyVIP for April until this issue is resolved, to ensure that you are rewarded at the Gold level, so you are not missing any Credits. Again, we apologize for the inconvenience caused
    by this delay.
     
    XBLRewards8, Dec 6, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Wrong MyVIP deposited?

    Any content that counts towards another offer on the site will not count towards your VIP rebate, whether you complete the offer or not. So Recore would not have been included in your rebate.
     
    Smwutches, Dec 6, 2016
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi Charlong. Smwutches is correct. Since your purchase went towards the RoboRewards offer, it did not qualify for MyVIP payback. To have earned Credits on it, you needed to complete the offer.
     
    XBLRewards3, Nov 3, 2018
    #5
  6. XBLRewards3 Win User

    Wrong MyVIP deposited?

    Hi Charlong. Smwutches is correct. Since your purchase went towards the RoboRewards offer, it did not qualify for MyVIP payback. To have earned Credits on it, you needed to complete the offer.
  7. Smwutches Win User

    Wrong MyVIP deposited?

    Any content that counts towards another offer on the site will not count towards your VIP rebate, whether you complete the offer or not. So Recore would not have been included in your rebate.
  8. Murphs-A47006C9-2185 Win User

    Rewards for purchases in April

    MyVip is deposited only once. April MyVip was supposed to be deposited between the 12th-15th, however there is a bug which has caused a delay. The staff is unsure on when the deposit will take place but we all will receive our deposit when it's ready.
  9. Murphs-A47006C9-2185 Win User

    march tier credits

    If you bought qualifying MyVip content in March then they should be deposited in the next couple of days. MyVip is calculated at the end of the month and deposited around the 15th of the following month.
  10. Murphs-A47006C9-2185 Win User

    garbage

    MyVip for april has not yet been deposited and the staff said there may be a slight delay in processing. MyVip is typically deposited around the 15th of the following month every month.
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Wrong MyVIP deposited?

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