Wrong Minecraft account when logging in on a new computer

Discus and support Wrong Minecraft account when logging in on a new computer in XBoX Accessibility to solve the problem; Hey there! I got this odd issue, and I have no idea where to ask this, or even how to properly describe the issue. My only guess is that this has... Discussion in 'XBoX Accessibility' started by Soren Gravesen, Jun 29, 2022.

  1. Wrong Minecraft account when logging in on a new computer


    Hey there!

    I got this odd issue, and I have no idea where to ask this, or even how to properly describe the issue. My only guess is that this has something to do with the migration I did a while ago, since i haven't relogged since.



    I just had my computer replaced, and went to log on to the launcher through the Microsoft account that I migrated to. The Microsoft Account itself is correct, but it seems like the Minecraft account itself is wrong (as in, an old one I used years ago).

    I've tried pretty much everything, but came up with nothing.



    I'm pretty sure it's the correct Microsoft account, as I only have 2 email accounts, and I tried both of them.



    Has anyone experienced something like this before, or has any suggestions on how to fix it?

    :)
     
    Soren Gravesen, Jun 29, 2022
    #1
  2. Soren Gravesen Win User

    Wrong Minecraft account when logging in on a new computer

    Hey Josef, hope you are doing great too.



    When I say "the Minecraft account itself is wrong", I'm specifically talking about the Minecraft name (the one I see on the right side of the "PLAY" button).



    When I go into "View all accounts", I also see it's slightly changed - almost as if the wrong Minecraft user is linked to my Microsoft profile.



    I'm trying to play Java through the Minecraft Launcher.



    I do have the confirmation email that my Mojang account was successfully migrated to a Microsoft account. That email also states the correct minecraft name.



    I'm looking forward to your reply :)
  3. JosefLBohorquez Win User

    Wrong Minecraft account when logging in on a new computer

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Soren, please let's try this first on your PC:

    First uninstall actual minecraft launcher.

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available (Install optional updates as well)

    Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

    Now, sign out from your account on both Xbox app and Microsoft Store and do this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then reset

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then reset

    Finally do this:

    Step 1: Open the Run window by pressing Windows + R key.

    Step 2: Input WSReset.exe in the Run window and click OK.

    Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

    Sign in again on both Microsoft store and Xbox app with the account that owns the game and install minecraft launcher

    ----

    If that doesn't work, let's try downloading and installing the Launcher marked as Windows 7/8 from this page - https://minecraft.net/download

    After that try sign in with the account that owns the game and see if that makes the trick
  4. JosefLBohorquez Win User

    Wrong Minecraft account when logging in on a new computer

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Soren

    That's odd, what do you mean by "the Minecraft account itself is wrong"?
    Demo version only appears?

    And... What minecraft edition are you trying to play, Bedrock or Java?

    Do you have the confirmation email about migration process on the Microsoft account that you used to migrate?

    I'll be waiting for your reply
  5. Martas01 Win User

    I cannot access chat in multiplayer

    I logged off the minecraft account, restarted computer and opened minecraft, and logged on server, still doesn't work
  6. OfriYakovian Win User

    I can't log in to my Microsoft account through PS4 minecraft

    I got on my ps4 today and Minecraft started to update. I let it do its thing, and when I tried logging in to my Microsoft account through the button that says "log in for free!" I logged in to my microsoft on my computer and I pressed the button
    again and this pops up on my PS4: "Failed to login" "We tried to sign you in to your Microsoft Account, but somthing went wrong." I don't know what's wrong but if someone could help me that would be much appreciated. Thanks!
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Wrong Minecraft account when logging in on a new computer

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