wrong information in UPS warrntly service

You'll need to contact support again.

I know bur my console is american console but ı live in turkey turkish xbox said; your console warranty not turkey ? So you dont use warrntly bur my friend say ıf you buy usa, germany console have you have 1 year warrantlt ?

Hello Supreme marsh,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

You should never post your order number on the forums as it's private info & against forum rules.

In my experience the service page doesn't always update so it probably is on it's way back to you.

Just keep checking the tracking number on the UPS site,that'll probably give you more accurate info on where your controller is.