WRONG GOLD MEMBERSHIp

Hello, there is a simple fix. As long as the account you bought gold for is yours, you may go into the settings and turn on "Home Xbox" on that account, this will share Xbox LIVE Gold and Purchased Games.

Steps:

1. Open the Xbox One Settings menu. Look through your “Apps” until you find a box that says “Settings” with a gear icon. Highlight the box and press the A button to load your Xbox One
settings.

2. Go to My Xbox. On the left side of the screen there are a series of tabs that you can click on. Look for the one that says
“My Xbox” and hit the A button on it.

3. Make the Xbox One your “Home Xbox.” Tap A on “My Home Xbox.” A page will load with information about the license transfer.
Decide whether you want to go through with the transfer. Keep in mind if you make a mistake, you can always transfer again later.

• Go down to the single option on the page that says “Make this my home Xbox” and press the A button. Your license will be transferred, and you can download and play all of your games and share gold on the xbox!

Like the previous person said you would need to contact Xbox support by going to support.xbox.com/contact-us they should be able to cancel the membership on the wrong account and give you a code to put the membership onto the correct account.

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

hello please try and get back to me asap

Hello,

It seems that you would need to talk to MSFT about this issue.

You can find them here :

https://support.xbox.com/contact-us