Wrong gamertag linked on Microsoft live account

Discus and support Wrong gamertag linked on Microsoft live account in XBoX on Consoles to solve the problem; Hi, Last November, I logged a call with Xbox Support to report an issue that I could not log into my xbox live account. It was then found out that... Discussion in 'XBoX on Consoles' started by NullMule6792, May 17, 2014.

  1. NullMule6792
    NullMule6792 Guest

    Wrong gamertag linked on Microsoft live account


    Hi,

    Last November, I logged a call with Xbox Support to report an issue that I could not log into my xbox live account. It was then found out that this was due to the fact microsoft deleted my windows live account and this my Gamertag and the association with
    that windows live Id is no longer in sync.

    I have been calling xbox support to help recover my account and link it to my current windows live account - due to the fact that I have over 100,000 Gamer points and have purchased quite a few dlc. I have been given the run around for over 6 months and
    all I am told is "our advocacy team" is looking into it....

    This is my last avenue before I am thinking of taking this higher , you cannot expect a gamer to be treated like this. My SRX# is [MOD REMOVED]

    For goodness sake , please HELP fix this for me!

    :)
     
    NullMule6792, May 17, 2014
    #1
  2. thomo
    thomo Guest
    thomo, May 17, 2014
    #2
  3. My microsoft account is linked to the wrong gamertag?

    My Microsoft account is linked to the wrong gamertag? How can I change the gamertag on my ms account
     
    Piratepigeon156, May 17, 2014
    #3
  4. Wrong gamertag linked on Microsoft live account

    unfortunatly if there are issues directly related to Microsoft accounts you have to rely on advocacy Team doing there Job, and they surely dont drop customers just like that.
     
    StefanNeubauer, May 17, 2014
    #4
  5. NullMule6792
    NullMule6792 Guest
    I wish you had access to the service request # to see for yourself the pain that I as a customer have to go through. Regardless , I just wish my account gets fixed - 6 months for a fix.......if I had a brand new account and lost it I wouldn't care.

    I'm shocked that this case is taking more than 6 months, after a few months the xbox support team didn't bother contacting me Wrong gamertag linked on Microsoft live account :( I have to keep chasing up.
     
    NullMule6792, May 17, 2014
    #5
  6. MisterFizzle
    MisterFizzle Guest
    Hey Null,

    I've sent you a PM about this issue.
     
    MisterFizzle, Oct 31, 2018
    #6
  7. StefanNeubauer Win User

    Wrong gamertag linked on Microsoft live account

    unfortunatly if there are issues directly related to Microsoft accounts you have to rely on advocacy Team doing there Job, and they surely dont drop customers just like that.
  8. MisterFizzle Win User

    Wrong gamertag linked on Microsoft live account

    Hey Null,

    I've sent you a PM about this issue.
  9. NullMule6792 Win User

    Wrong gamertag linked on Microsoft live account

    I wish you had access to the service request # to see for yourself the pain that I as a customer have to go through. Regardless , I just wish my account gets fixed - 6 months for a fix.......if I had a brand new account and lost it I wouldn't care.

    I'm shocked that this case is taking more than 6 months, after a few months the xbox support team didn't bother contacting me :( I have to keep chasing up.
  10. Chargersbride Win User

    Microsoft account linked to wrong Gamertag

  11. Georges C. Win User

    My microsoft account is linked to the WRONG GAMERTAG

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Timmythedinosaur, as this forum is public viewing and unfortunately as independent consultants we do not have access there is some data and neither your account, we can not specify the actual reason or accurately check this issue of your account with Gamertag.

    I would suggest setting up Xbox Live support agent.

    The agent would be able to find your account by searching your Gamertag. If you can fortify your account, they'll let you know what email to use to sign into the right account.
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Wrong gamertag linked on Microsoft live account

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