Wrong gamertag accompaning email for microsoft account.

How one would go about editing in gamertag with original MS account. and correcting this issue for the record. documenting events.

Hi,

here you can find how to change or modify the gamertag:

https://support.xbox.com/my-account/manage-gamertag-and-profile/change-xbox-live-gamertag

If you need something else or this is not what you are looking for, please provide us more details about your issue.

Could you please explain your issue a bit more?

Are you sure you are using the same email as before? Most cases that come up in this forum are people that some time ago changed their email address, and now sign in with their new address, which will give them a new Gamertag. If you still have the old Gamertag
on a console, check if the email for that Gamertag has been changed.

If the Gamertag was really changed, it's for two reasons:

Your Gamertag violated the Code of Conduct, was reported by someone, and the Enforcement Team changed it.

Or you didn't sign into your Microsoft Account for more than 5 years, and the Gamertag expired and was changed to a random Gamertag.

Ok, i asked you if you are using the email account or just trying to use the gamertag, as the problem it's that either you are not using a registered Microsoft account or you are using the wrong email, to be able to log in to the game you need a Microsoft account

microsoftstore.com is your best bet. Make sure you sign in with the correct Microsoft Account Email that is associated to your Gamertag. A lot of people confuse their Xbox Gamertag contact email as their Xbox Microsoft Account since they get emails there
about their Gamertag. Make sure if you use Windows 8, that you are signed into the correct account. You can check your Xbox Billing Activity at commerce.microsoft.com. If you don't see the charge, then you are signed into the wrong email...

Hope this helps! Let me know if it didn't...

How it will allow access to your account is gamertag A and B are associated with one email.

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After you associate gamertag A with a different email, then re-download gamertag B using the information you used to use for gamertag A you should see the account you're missing. This is only if in fact both gamertags are associated with the one email.

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Quite often I have seen this issue and 9 times out of 10 they are using the wrong email and password for the gamertag they want to see. You can try verify you have the right email address with some of the tips at this link:

http://support.xbox.com/billing-and-subscriptions/account-management/forgot-microsoft-account