Wrong gamer profile downloaded

MintScorpion187 · Aug 30, 2019

I just got another xbox console. My old gamer profile is on a USB 2gb stick. I can't understand why i cant just sign in to the old profile. I tried to access my old profile from the Microsoft xbox procedure. My password & username are both as they should
be, however the gamer profile is not. My profile IS NOT "". How can i solve this issue?

Thanks for any help!

:)

Njal the Blue

Are you sure that you are using the correct email address associated with the account?

steeledwand7664

Try logging into your account at account.xbox.com and see what Gamertag shows up there if it is the MintScorpion187 one then you are not signing into the email that is associated with the account that you are trying to sign into and need to figure out what
the email is that is associated with that account.

To do this you can contact xbox support by going to support.xbox.com and give them the gamertag and if they can verify ownership of the account they can give you the email address that is associated with that account.

MintScorpion187

Thanks for a speedy reply. I am sure. Even if i was using the wrong email, which im not, the password wouldnt match the address.

Cheers M8!

N3xtKillJay

Ok Mister Gwther, theres nothing wrong with my gamer tag. cause i tried downloading it on my sisters new xbox and it loaded 100% but when i would try to download my profile/gamerTag it wouldn't work =[ .. i just bought this xbox and still it wont work =[
i did everything u asked but if it could download 100% on my sisters xbox then nothing is wrong with my gamer tag then right?

maxen

If he logs into his profile and goes to Settings and then Home Xbox, he should be able to mark the console as his Home Xbox.

This will allow all profiles on that console to play the game.

Wrong gamer profile downloaded