Wrong game profil on the mailadress

Discus and support Wrong game profil on the mailadress in XBoX on Consoles to solve the problem; So i got two profiles, we can call them profile 1 and profile 2. Profile 1 is connected too my e-mail adress, i don't care about profil 1. I want... Discussion in 'XBoX on Consoles' started by KrstffrH, Mar 7, 2017.

  1. KrstffrH
    KrstffrH Guest

    Wrong game profil on the mailadress


    So i got two profiles, we can call them profile 1 and profile 2. Profile 1 is connected too my e-mail adress, i don't care about profil 1. I want profile 2 to be on my e-mail.

    Can you move profile 2 to my email in some way? It dosen't matter if profile 1 gets deleted.

    Thx

    :)
     
    KrstffrH, Mar 7, 2017
    #1
  2. remove xbox live account?

    Hello CurledHalo12,



    Sorry, but when you have created an Xbox Live Profile, you are able to delete it from your own console, but not from the Live Services.

    The inactive live accounts will be removed when Microsoft is trying to locate all inactive accounts. This may take several years.



    But I understand you want to switch an e-mailadress. The e-mail-adress that is now in use for the Account where you have posted this question with, you want to switch this e-mailadress to another account. Correct me when I'm wrong.

    By reading
    this article
    , you can change your e-mailadress associated with a Xbox Live Profile to another profile.



    Let us know how it goes.
     
    Vision Verrify, Mar 7, 2017
    #2
  3. TheMediKid
    TheMediKid Guest
    80151011 Can't connect to my profile - Downloading profile fails...

    Dear support,

    first i could not connect to my profile. I entered mailadress and pw several times on the console and finally changed pw at xboxlive.com but connecting and now even downloading my profile does not work.

    i get message: Sorry xboxlive profiles cant be downloaded right now. try again later 80151011

    Gamertag:

    Please help

    Thanks
     
    TheMediKid, Mar 7, 2017
    #3
  4. Wrong game profil on the mailadress

    Hey there KrsffrH,

    You can do this, but it will take a bit of work. Basically you'll need to change the email address on Profile 1 to something else and then change the email address on Profile 2 to the email that you freed up. This

    guide
    will show you how to change the email address associated with your Microsoft account.

    If you have any problems with it, you'll want to contact the chat/phone teams for some more help. You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Mar 8, 2017
    #4
  5. Mister Mascot Win User

    Wrong game profil on the mailadress

    Hey there KrsffrH,

    You can do this, but it will take a bit of work. Basically you'll need to change the email address on Profile 1 to something else and then change the email address on Profile 2 to the email that you freed up. This

    guide
    will show you how to change the email address associated with your Microsoft account.

    If you have any problems with it, you'll want to contact the chat/phone teams for some more help. You can contact Official Xbox Support through either the live chat option (if available) or phone team
    HERE.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. Vision Verrify Win User

    remove xbox live account?

    Hello CurledHalo12,



    Sorry, but when you have created an Xbox Live Profile, you are able to delete it from your own console, but not from the Live Services.

    The inactive live accounts will be removed when Microsoft is trying to locate all inactive accounts. This may take several years.



    But I understand you want to switch an e-mailadress. The e-mail-adress that is now in use for the Account where you have posted this question with, you want to switch this e-mailadress to another account. Correct me when I'm wrong.

    By reading
    this article
    , you can change your e-mailadress associated with a Xbox Live Profile to another profile.



    Let us know how it goes.
  7. walli_m Win User

    Mapping from Elite Controller dropped by switching profile

    The second account at the console has an own mailadress, so i guess it's an full account.
  8. SnaggedBakerxxxx Win User

    Xbox One S + One X ------- 1 Xbox-MS-Account with 2 different Gamertags / How can I login with my Gamertag?

    Thanks alot guys,

    As I said, if i try to log in on my One X with my Gamertag from the S a note pops up that says, that this Mailadress / Account is already being used on this One X console.

    So I can't login on my X with my One S Gamertag.The problem is, that I really have only one Mailadress for both Consoles / Gamertags.

    I know it sounds strange, but its definitely the same adress.

    If I log in at my MS-Account on my PC with this Mailadress and Password both Consoles are listed.

    But i have only one Password for this Account.

    Very weird......
  9. Shalvea Win User

    accidently two xbox accounts

    have already tried it. none of the mailadresses that come to my mind have worked and i cannot log in via gamerstag :(
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Wrong game profil on the mailadress

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