Wrong facturation

You charge me twice the price

:)

 

facturation

Hey AmandeOrque2799! For assistance with billing and subscriptions, please contact support

here. Thanks!

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facturation

Bonjour, en date du 05/10/2017 j'ai été prélevé de la somme de 19.99€ pour un renouvellement de l'option Xbox Live Gold. La fonction facturation automatique était sélectionnée, alors que je n'ai jamais demandé de renouvellement automatique. Je vous demande
d'annuler ce prélèvement de 19.99€ d'autant plus que mon enfant ne se sert plus de sa console. Dans l'attente de vous lire, Cordialement, Mme SUANEZ

[Translation: Hello, on 05/10/2017 I was deducted from the sum of 19.99 € for a renewal of the option Xbox Live Gold. The automatic billing feature was selected, while I never asked for automatic renewal. I ask you to cancel this levy of
19.99 € especially since my child no longer uses his console. I look forward to hearing from you. Sincerely, Ms SUANEZ]

 

Microsoft you charged twice the price - please correct your error - i know you do not intend to fraud

 

You would need to contact support and speak to billing. Contact Us | Xbox Support

 

Because this is a billing issue you will need to contact Xbox customer support and they should be able to look into this for you.

Xbox Customer Support Number: 1-800-469-9269

Monday - Friday 6am - 10pm Pacific time

Saturday - Sunday 7am - 6pm Pacific time

Contact Us | Xbox Support

 

Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
Contact Us | Xbox Support .

Don't forget to explain your situation and they should be able to help you