Wrong digital code for game download with console

Might sound crazy but how many digits is the code? I know that another well known console has significantly shorter codes (12 digits in my locale) is it possible that there's a mixup with the code being issued for the wrong console?

Can you please post the 8 digit error code that you receive when trying to use the code on the console?

If you get a message saying that it is a wrong code then you could be entering it wrong. Sometimes 8 can be mistaken for B or 0 for O.

Hi Tomm,

Thank you for reaching out



Here are my answers:

1. digital copy

2. Im getting the code when trying to download the game, and for the error code it says "Something went wrong

Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x87e0012c"

You could sell the code somewhere else and use the funds to buy the correct version (if it hasn't been redeemed0, but otherwise, unless Best Buy would exchange the code, there's no other way to get the correct version.

You would have to discuss this with the retailer you are buying the console on.

Additional benefits to the digital code are no requirement to have a disc in the console and I also suspect this code will allow you to download the game on a Windows 10 PC as well.