Wrong currency

Discus and support Wrong currency in XBoX on Consoles to solve the problem; Hello, I've got a problem with the currency shown in my account. First of all, I'm from Germany and I use Euro. However, when I first got my xbox I... Discussion in 'XBoX on Consoles' started by DurableFiber101, May 8, 2017.

  1. DurableFiber101
    DurableFiber101 Guest

    Wrong currency


    Hello,

    I've got a problem with the currency shown in my account.

    First of all, I'm from Germany and I use Euro. However, when I first got my xbox I accidentally chose US as my region. I changed it right away and I also loaded money on my account (region Germany), but on my Xbox 360 it still shows dollars and when I want
    to change my billing address, I can only choose US states... I checkef my account online (looks fine) and double and triple checked my console settings (region Germany), but I cant seem to be able to change it anywhere.

    Pls help me!!!!!

    :)
     
    DurableFiber101, May 8, 2017
    #1
  2. MisterFizzle
    MisterFizzle Guest
    Wrong Currency?

    Hey folks,

    Really sorry to hear people are having issues with purchasing.

    We are aware of the issue with some folks seeing in-game prices in the wrong currency. We are currently investigating this issue.
     
    MisterFizzle, May 8, 2017
    #2
  3. Trentelshark
    Trentelshark Guest
    wrong currency

    Good to know. I sent a link to your vid against my twitter convo i was having with xbox support so they could pass it along.
     
    Trentelshark, May 8, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Wrong currency

    Hey there!

    It sounds like you need to run your Xbox Live account through our
    region migration     process. Doing that should give you the option to change your account region to Germany to match your current location.

    Let us know if that helps. Wrong currency :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
     
    Miss Bijoux, May 9, 2017
    #4
  5. Mister Mascot Win User

    Wrong currency

    Hey there Impulsifyy,

    There wouldn't be a way to exchange the currency since they are designed for the region where they are located for redemption. To redeem this code you'll have to be physically located in the UK.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. wickedmoose Win User

    wrong currency

    This is happening to me too in Ghosts and Forza 5. I live in Canada and the in game stores are in pounds. If I exit to the dashboard and fo through the main XBL store, I get the correct currency. Strange...
  7. SQuaR3PaNTS Win User

    wrong currency

    Same problem here. If anyone finds an answer please post it
  8. Remedy OmG Win User

    wrong currency

    Have you tried going to your settings and making sure your locale is what it's supposed to be?
  9. Smwutches Win User

    Wrong currency

Thema:

Wrong currency

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