Wrong currency code

Discus and support Wrong currency code in XBoX Sales and Promo to solve the problem; I have been given a free $5 gift card from Xbox however my account is in the uk so is there’s any way I could be given a new code... Discussion in 'XBoX Sales and Promo' started by WalrusFlap, Nov 7, 2017.

  1. WalrusFlap
    WalrusFlap Guest

    Wrong currency code


    I have been given a free $5 gift card from Xbox however my account is in the uk so is there’s any way I could be given a new code

    :)
     
    WalrusFlap, Nov 7, 2017
    #1
  2. MisterFizzle
    MisterFizzle Guest
    Wrong Currency?

    Hey folks,

    Really sorry to hear people are having issues with purchasing.

    We are aware of the issue with some folks seeing in-game prices in the wrong currency. We are currently investigating this issue.
     
    MisterFizzle, Nov 7, 2017
    #2
  3. Trentelshark
    Trentelshark Guest
    wrong currency

    Good to know. I sent a link to your vid against my twitter convo i was having with xbox support so they could pass it along.
     
    Trentelshark, Nov 7, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Wrong currency code

    Hey WalrusFlap! Unfortunately codes can't be replaced. Double check and make sure your console's region and physical location match. For more info, check
    here. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Cizl, Nov 9, 2017
    #4
  5. Mister Cizl Win User

    Wrong currency code

    Hey WalrusFlap! Unfortunately codes can't be replaced. Double check and make sure your console's region and physical location match. For more info, check
    here. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Mister Mascot Win User

    Wrong currency

    Hey there Impulsifyy,

    There wouldn't be a way to exchange the currency since they are designed for the region where they are located for redemption. To redeem this code you'll have to be physically located in the UK.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. wickedmoose Win User

    wrong currency

    This is happening to me too in Ghosts and Forza 5. I live in Canada and the in game stores are in pounds. If I exit to the dashboard and fo through the main XBL store, I get the correct currency. Strange...
  8. SQuaR3PaNTS Win User

    wrong currency

    Same problem here. If anyone finds an answer please post it
  9. Remedy OmG Win User

    wrong currency

    Have you tried going to your settings and making sure your locale is what it's supposed to be?
Thema:

Wrong currency code

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