Wrong credits statement in the XBL Rewards page

I've did a 3 months renew in semptember, and as i understand it that should give me 500 credits each month (so 1500 total). I've only got 500 once and another 500 at the end of the 3 month period (which i think is due to the auto renewal for another 3 months).
How can i get this fixed? (unless i'm supposed to only get 500 for 3 months which is stupid because i'd then get 750 when doing three 1-month subs)

:)

 

where did my pointss go

Hello Tyes1144,

From our FAQ:

What is the monetary value of Rewards Credits?

5,000 Rewards Credits are equal to £3.

Therefore, that 32 pound deposit is your 50,000 Credit deposit. You can see a statement of all Credit and deposit events from your MyStatement on the MyRewards page.

 

Need rewards account help. Again.

Hello capn666,

Rewards Credits are not sent via email. The only thing you would have missed is your Rewards statements, which is just a monthly snapshot of what is shown on your MyRewards page.

 

For help with the rewards program, you should post here -
forums.xbox.com/.../29.aspx

But the 500 credits is the total you get for renewing a 3 month subscription. You don't get 500 each month.

 

so..i get rewarded less if i buy bigger chunks of sub? that's...dumb. Thanks anyway.