Wrong credits statement in the XBL Rewards page

Discus and support Wrong credits statement in the XBL Rewards page in XBoX on Consoles to solve the problem; I've did a 3 months renew in semptember, and as i understand it that should give me 500 credits each month (so 1500 total). I've only got 500 once and... Discussion in 'XBoX on Consoles' started by IC-434, Jan 8, 2014.

  1. IC-434
    IC-434 Guest

    Wrong credits statement in the XBL Rewards page


    I've did a 3 months renew in semptember, and as i understand it that should give me 500 credits each month (so 1500 total). I've only got 500 once and another 500 at the end of the 3 month period (which i think is due to the auto renewal for another 3 months).
    How can i get this fixed? (unless i'm supposed to only get 500 for 3 months which is stupid because i'd then get 750 when doing three 1-month subs)

    :)
     
    IC-434, Jan 8, 2014
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    where did my pointss go

    Hello Tyes1144,

    From our FAQ:

    What is the monetary value of Rewards Credits?

    5,000 Rewards Credits are equal to £3.

    Therefore, that 32 pound deposit is your 50,000 Credit deposit. You can see a statement of all Credit and deposit events from your MyStatement on the MyRewards page.
     
    XBLRewards8, Jan 8, 2014
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Need rewards account help. Again.

    Hello capn666,

    Rewards Credits are not sent via email. The only thing you would have missed is your Rewards statements, which is just a monthly snapshot of what is shown on your MyRewards page.
     
    XBLRewards8, Jan 8, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Wrong credits statement in the XBL Rewards page

    For help with the rewards program, you should post here -
    forums.xbox.com/.../29.aspx


    But the 500 credits is the total you get for renewing a 3 month subscription. You don't get 500 each month.
     
    Smwutches, Jan 8, 2014
    #4
  5. IC-434
    IC-434 Guest
    so..i get rewarded less if i buy bigger chunks of sub? that's...dumb. Thanks anyway.
     
    IC-434, Oct 31, 2018
    #5
  6. IC-434 Win User

    Wrong credits statement in the XBL Rewards page

    so..i get rewarded less if i buy bigger chunks of sub? that's...dumb. Thanks anyway.
  7. Smwutches Win User

    Wrong credits statement in the XBL Rewards page

    For help with the rewards program, you should post here -
    forums.xbox.com/.../29.aspx


    But the 500 credits is the total you get for renewing a 3 month subscription. You don't get 500 each month.
  8. XBLRewards8 Win User

    where did my pointss go

    Hello Tyes1144,

    From our FAQ:

    What is the monetary value of Rewards Credits?

    5,000 Rewards Credits are equal to £3.

    Therefore, that 32 pound deposit is your 50,000 Credit deposit. You can see a statement of all Credit and deposit events from your MyStatement on the MyRewards page.
  9. XBLRewards8 Win User

    Need rewards account help. Again.

    Hello capn666,

    Rewards Credits are not sent via email. The only thing you would have missed is your Rewards statements, which is just a monthly snapshot of what is shown on your MyRewards page.
  10. XBLRewards3 Win User

    6%

    Hi Squeezefan. It looks like you got to Star Level 3 this month so you'll see the 6% back in the next statement. You can view you past payback Rewards Credits in your MyStatement on your MyRewards page. Since they have already been
    deposited to your Microsoft account, you'll need to change the filter in the "View Statement" to reflect your past Lifetime Rewards Earned. You will be able to see your MyVIP Credits there.
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Wrong credits statement in the XBL Rewards page

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