Wrong cover art shown for my games section on dashboard!

Discus and support Wrong cover art shown for my games section on dashboard! in XBoX Games and Apps to solve the problem; Hi, There have been lots of problems with the Cover art on games like COD Black Ops 2 and others. Microsoft are looking into it and will be dealt with.... Discussion in 'XBoX Games and Apps' started by StuartATrueRed, Nov 8, 2015.

  1. Wrong cover art shown for my games section on dashboard!


    Hi, There have been lots of problems with the Cover art on games like COD Black Ops 2 and others. Microsoft are looking into it and will be dealt with. Thank You.
     
    SquashedBananaZ, Dec 5, 2015
    #31
  2. Irixion
    Irixion Guest
    They've been "dealing with it" for a while. Same as the broken pins that support has been "dealing with" for about 3 years now? Telling people to clear their cache is useless because your console recreates cache every time it boots up. Both in the My Games
    menu and on the home dashboard screen. I hope they get their online services sorted sooner rather than later. It's bad enough that dashboard performance is atrocious, but at least it works properly...or used to anyway.
     
    Irixion, Dec 5, 2015
    #32
  3. Irixion
    Irixion Guest
    The issue still persists. It's on Microsoft's end, and can resolve itself when rebooting the console. Is it so much to ask for dashboard software that works properly? God knows we're not getting our money's worth on this early 2000 hardware.
     
    Irixion, Dec 7, 2015
    #33
  4. Wrong cover art shown for my games section on dashboard!

    Castle Storm is displayed as Angry Birds Space (WP) for me, pretty odd i´ve never seen anything like that in years.
     
    Colorblind-ECF1E8EC-A866-49B5-ACE2-C40E3E2D2E84, Dec 8, 2015
    #34
  5. Glynniepoos
    Glynniepoos Guest
    Yeah, had the Angry Birds thing - only a couple of titles this time though, which is a huge improvement.

    When it first appeared, the clearing cache fix didn't work initially, but after a few days of periodical cache-clearing, it eventually did (presumably after MS noticed there was an issue).

    So, it seems the thing to do every time this increasingly common occurrence happens is to just wait a few days and keep trying the clearing cache fix.

    Which is fine, but I would like to know why this keeps happening: I mean, it's only a small thing - it doesn't really affect the gaming experience in a major way - but it is nevertheless very annoying.
     
    Glynniepoos, Dec 12, 2015
    #35
  6. Cuthred
    Cuthred Guest
    Congratulations MS, you did it again.

    Clap Clap Clap.

    New Month, new cover Art. This time Project Spark.

    Unbelievable and very pathetic.
     
    Cuthred, Jan 10, 2016
    #36
  7. XRaiderV1.
    XRaiderV1. Guest
    I have a wonky tree as my game tile for half a dozen disc based games.
     
    XRaiderV1., Jan 11, 2016
    #37
  8. Apple IIGS x
    Apple IIGS x Guest

    Wrong cover art shown for my games section on dashboard!

    Glad to see I'm not the only one affected!

    Just before the weekend the 'Project Spark' graphic strangely began appearing in my 360's dashboard too. Currently it's replaced the cover art for FEZ, N+ and Trials HD. The Project Sparks image is also intermittently popping up when I insert physical disc
    based games, replacing their thumbnail in my Home menu.

    I called Microsoft to report the issue (definitely a server side issue, I did various tests!) but the agents I spoke with were totally clueless and blamed my console.

    Clearing my cache has been ineffective so far. I hope this is resolved soon.
     
    Apple IIGS x, Nov 1, 2018
    #38
  9. Irixion Win User

    Wrong cover art shown for my games section on dashboard!

    The issue still persists. It's on Microsoft's end, and can resolve itself when rebooting the console. Is it so much to ask for dashboard software that works properly? God knows we're not getting our money's worth on this early 2000 hardware.
  10. Irixion Win User

    Wrong cover art shown for my games section on dashboard!

    This is an issue that has been ongoing for a long time. It happens intermittently, and gets 'fixed' on its own. I'm disappointed by Microsoft (again) when it comes to fixing an issue in their software. How long has it been since this was first reported?
    Months it seems like.
  11. IronmanSS Win User

    Wrong cover art shown for my games section on dashboard!

    ...as an amendment to my prior message - clearing the cache 3x did nothing to reset the pictures to display properly.
  12. Mister Maka Win User

    Wrong cover art shown for my games section on dashboard!

    Thanks for the update MasterBubs!

    Cuthred, just to make sure, did you clear cache 3 times in a row as described or only once?
  13. Glynniepoos Win User

    Wrong cover art shown for my games section on dashboard!

    Mister Maka -

    I seem to have resolved the issue on my console by using the Lords & Kingdoms fix from last time (didn't work a few days ago, but seems to have worked today).

    To reiterate, this involves clearing the HDD cache (MS recommended 3 times, but once should be sufficient really), powering down the console and allowing it to shut down completely (leave it off for a minute or so) before switching it back on.

    Everything seems to be OK right now. Will keep you posted if this changes over the next few days.
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Wrong cover art shown for my games section on dashboard!

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