Wrong code issued upon rewards redemption

Discus and support Wrong code issued upon rewards redemption in XBoX on Consoles to solve the problem; Hi! I recently redeemed 12,000 of my Rewards Points for 1 Month of Ultiante Game Pass, which I have done before. It has always added 1 Month to my... Discussion in 'XBoX on Consoles' started by The1Gator, Dec 18, 2020.

  1. The1Gator
    The1Gator Guest

    Wrong code issued upon rewards redemption


    Hi! I recently redeemed 12,000 of my Rewards Points for 1 Month of Ultiante Game Pass, which I have done before. It has always added 1 Month to my current subscription, but now it says that the code is only for New Subscribers. The description doesn’t mention
    this and like I said, it worked in the past. Also, I’m unable to submit to the problem to the MS Support site, as it says “something went wrong on OUR side” every time I attempt.

    Please advise.

    :)
     
    The1Gator, Dec 18, 2020
    #1
  2. Smwutches Win User

    My $5 reward card was "declined" in transfer.

    Since that is not an Xbox Rewards program issue, this is the wrong forum. If you were trying to get a $5 code from the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  3. Smwutches Win User

    Help

    Since that was a Microsoft Rewards issue and not an Xbox Rewards issue, you may want to contact their customer support via their redemption page to see if they can issue a new code.
  4. Jackalz1337 Win User

    My $5 reward card was "declined" in transfer.

    Since that is not an Xbox Rewards program issue, this is the wrong forum. If you were trying to get a $5 code from the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
    Your Microsoft support team sent me here, so this is all I can do.
  5. Smwutches Win User

    My $5 reward card was "declined" in transfer.

    Support doesn't handle the rewards program so they don't realize they are different. The Xbox Rewards program does not issue codes. So you would need to contact customer support for the Microsoft Rewards program is their redemption page.
  6. Smwutches Win User

    is it possible to switch out my gold subscription card (unused) for money into my microsoft account

    Since that is not a Rewards program issues, Rewards support will not be able to assist. If you redeemed the code from the Microsoft Rewards program, you would need to contact their customer support via their redemption page. Otherwise, you would need to
    contact the retailer you received the code from.
Thema:

Wrong code issued upon rewards redemption

Loading...

  1. Wrong code issued upon rewards redemption - Similar Threads - Wrong code issued

  2. Gifted A friend a code for game content however they redeemed it on the wrong Microsoft...

    in XBoX Games and Apps
    Gifted A friend a code for game content however they redeemed it on the wrong Microsoft...: I gifted my friend the destiny 2 light and darkness collection however they redeemed it on the wrong account, is there any way to get it refunded or something? It doesn't appear in either of our...

  3. How do I redeem my code when it says something went wrong

    in XBoX Accessibility
    How do I redeem my code when it says something went wrong: I ordered the card through purchasing power and it’s not working ccf8e1d2-41ee-4c2c-a5d1-8ae90000e6c7

  4. Something went wrong the code is 0x87e107e4

    in XBoX on Windows
    Something went wrong the code is 0x87e107e4: Hello can someone help me please when i go to store or spotify or youtube it says something went wrong i did everything and still don’t work 9db478bd-f109-48ce-9331-aade95d2a3f1

  5. How do I get my code back that I redeemed on the wrong account?

    in XBoX Games and Apps
    How do I get my code back that I redeemed on the wrong account?: I went to McDonalds to get the promotional cards for the Minecraft skins and I accidentally uploaded it to the wrong Minecraft account. Is there anything I can do to get it back?...

  6. I redeemed the code on the wrong email.

    in XBoX Games and Apps
    I redeemed the code on the wrong email.: So I got the Minecraft McDonalds meal and redeemed the burger code but I signed in with the wrong email and I can redeem it anymore on the right email. 27de3ccc-a2a4-4f93-8d0c-220f1331f98a

  7. I redeemed my code on the wrong account

    in XBoX Accessibility
    I redeemed my code on the wrong account: it was a McDonalds one and am I able to put it on my other one I have all the info for both accounts and I need it 3d429ec4-4b05-46c1-8a21-f0d17852f87d

  8. My Minecraft Microsoft code didn work, he say is wrong with region waht to do ?

    in XBoX Games and Apps
    My Minecraft Microsoft code didn work, he say is wrong with region waht to do ?: My Minecraft Microsoft code didn work, he say is wrong with region waht to do ? 56b30c19-dbb7-482a-95a8-82e11248b193

  9. I Redeemed a gift code on wrong account

    in XBoX Games and Apps
    I Redeemed a gift code on wrong account: I was sent assassin creed Valhalla as a gift and accidentally redeemed it on my brother's account is there any way to get game back e7919f40-4884-4e88-9c20-e33a74675a65

  10. Having Xbox issues with this "SOMETHING WENT WRONG, 0x8007003B" error code

    in XBoX on Consoles
    Having Xbox issues with this "SOMETHING WENT WRONG, 0x8007003B" error code: Yesterday evening (May 8, 2024) when I went to log into my Xbox One account I received this error message: SOMETHING WENT WRONG, 0x8007003B. The day before I had no issues. I noticed online...