Wrong Amount of Money via Gift Code After Signing up For Gold.

Discus and support Wrong Amount of Money via Gift Code After Signing up For Gold. in XBoX Games and Apps to solve the problem; I saw a promotion on Xbox 360 saying that if I signed up with Xbox Live Gold now, I could get up to $15 in gift code credit. I saw that one month gave... Discussion in 'XBoX Games and Apps' started by Ventus2311, Jul 2, 2015.

  1. Ventus2311
    Ventus2311 Guest

    Wrong Amount of Money via Gift Code After Signing up For Gold.


    I saw a promotion on Xbox 360 saying that if I signed up with Xbox Live Gold now, I could get up to $15 in gift code credit. I saw that one month gave $5, 3 months gave $10, and 12 months gave $15. They had advised that it would take up to four weeks for
    it to be sent to my inbox, and I had just received the message today. I signed up for 3 months of Gold, and they only gave me a code for $5. Where'd the other $5 go?

    :)
     
    Ventus2311, Jul 2, 2015
    #1
  2. Ventus2311
    Ventus2311 Guest
    Received $5 Code for Signing up for 3 Month Gold Promotion.

    I was redirected to the Rewards forum by a customer service representative after explaining a problem other people seem to be having with getting the wrong gift code amount for signing up with Xbox Live Gold, only to be redirected here again afterwards.
    I signed up for 3 Months, which was supposed to receive a $10 code, but I was only given a $5 code in my message box. Apparently, I'm supposed to wait until a moderator sees this message to contact me further about the situation, and I know other people are
    having this issue.
     
    Ventus2311, Jul 2, 2015
    #2
  3. mazzky
    mazzky Guest
    Wrong amount sent for Gold promo code

    Hi,

    I recently used the on-dash promo for a 12 month Gold subscription. The promo explicitly states that signing up for a 12 month subscription will get you a $15 dollar gift card code. When the code came, however, it was for only $5. I'd like to have the amount
    corrected.

    Thanks

    matthew
     
    mazzky, Jul 2, 2015
    #3
  4. ellerem
    ellerem Guest

    Wrong Amount of Money via Gift Code After Signing up For Gold.

    Hello,

    If you believe the amount to be wrong you will have to contact support directly as they can access your account. That promo was only in certain countries.

    Here is the contact details - just select your country :
    forums.xbox.com/.../1974562.aspx


    Good luck & happy gaming
     
    ellerem, Jul 5, 2015
    #4
  5. Smwutches
    Smwutches Guest
    Actually support will send you back to the forum since they don't handle promotions. This is a known issue with that offer and support are working on it, but you may want to try posting here for assistance -

    forums.xbox.com/.../2505.aspx
     
    Smwutches, Nov 1, 2018
    #5
  6. Smwutches Win User

    Wrong Amount of Money via Gift Code After Signing up For Gold.

    Actually support will send you back to the forum since they don't handle promotions. This is a known issue with that offer and support are working on it, but you may want to try posting here for assistance -

    forums.xbox.com/.../2505.aspx
  7. ellerem Win User

    Wrong Amount of Money via Gift Code After Signing up For Gold.

    Hello,

    If you believe the amount to be wrong you will have to contact support directly as they can access your account. That promo was only in certain countries.

    Here is the contact details - just select your country :
    forums.xbox.com/.../1974562.aspx


    Good luck & happy gaming
  8. Halo Pro Win User

    Does anyone know how to check if your Xbox gift card balance, without adding it to your account?

    Hello ActualyCoder3, what Gamingboy177 suggested is correct you can type the code into the redeem code area, and it will bring up the amount of money displayed after this you can either confirm or decline the gift card so it can then be redeemed later.
  9. GabrielBordoni Win User

    Can't add money to account

    Hello! You will need to redeem a Microsoft gift card on the redeem page to add money to your Microsoft account. The full amount will be added to your Microsoft account and can be used to purchase movies, games, in-app purchases and physical products. It can be used to purchase an Xbox-related subscription, but not a Microsoft 365 subscription. If you don't have a Microsoft gift card, you can buy one online: Make sure your payment methods are up to date in your Microsoft account. For more information, see change the payment method or credit card linked to your Microsoft account, or Payment and Order Options. Go to the gift cards page in the Microsoft Store and select the Xbox or Microsoft gift card. From the drop-down menu, select the amount of money you want to buy and add that amount to your cart. Go through the checkout process (you will need to sign in to your Microsoft account with your password). Make sure your name and email address are shown as the recipient and complete the purchase (if you buy a gift card for someone else), it will not add money to your account. Confirm that you have received an email with the gift code. Go to the redeem page. If you have more than one Microsoft account, make sure you are signed in with the correct account. Enter the code and select next. The total amount associated with the code wi Enter the code and select next. The total amount associated with the code will be added to your Microsoft account.
  10. XBF Houmaidi O Win User

    Getting Xbox live for my friend

    Unfortunately, it is not possible to gift a subscription. However, you can purchase a digital code for an Xbox Gift Card from the Microsoft Store website. The website allows you to adjust the amount of money that you want to put on the code. Fill up the gift card with the amount of money required to buy the subscription. You will receive the prepaid code by email so you can give the code to your friend, have your friend redeem the gift card and purchase the subscription with the currency. Keep in mind, this process does not work if you and your friend are from different countries.
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Wrong Amount of Money via Gift Code After Signing up For Gold.

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