Wrong amount deposited for early deposit?

Hello jdawgcool,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your last survey Credits were on January 2nd, they were not included in your deposit as they had not been processed. You can still see these
Credits pending on your MyStatement.

Hello PBarber22,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is above this amount, it has been scheduled for a deposit. Since you have been scheduled for a deposit, there is no need to request
one. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your last pending Credit was in early March, your deposit will be in the end of March deposit.

The early deposits are only early in the fact that they are scheduled for a deposit before needing 5,000 pending first. Otherwise the credits would just remain pending until you have 5,000. Even with a deposit request, the credits are not deposited earlier
than the scheduled deposit dates.

Hello CARBON CYCLONE,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. For future reference, if you would like to request a scheduled deposit, you
may do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your February MyVIP payback was placed as pending in early March, your deposit will be a part of the end of month deposit cycle.

Hello LordToddHoward,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Therefore, since you triggered your automatically scheduled deposit with Credits that were placed as pending in early March, those Credits will be a part of the end of month deposit cycle. It is not possible to get a deposit outside of the mid and end of
month deposit cycles. "Early deposit" refers to the ability to request a deposit at a Credit amount before reaching the 5000 Credit amount that triggers a automatically scheduled deposit.