Wrong account but can’t change it

Discus and support Wrong account but can’t change it in XBoX Games and Apps to solve the problem; Recently I bought a game on my new laptop, Minecraft windows 10 edition, on the account i want to be using, i am currently stuck using my morhers... Discussion in 'XBoX Games and Apps' started by QuintonSmith, Oct 15, 2020.

  1. QuintonSmith
    QuintonSmith Guest

    Wrong account but can’t change it


    Recently I bought a game on my new laptop, Minecraft windows 10 edition, on the account i want to be using, i am currently stuck using my morhers account that she used instead of my gmail about 8 years ago ive tried putting my existing microsoft account
    as an alias but it refused to work..... because its already existing...... this basiclly screws up everything since i bought the bundle which doesnt allow me to use the minecoins that came with it and now im stuck with an email i dont want but has 8 years
    of gaming and progress on it and another acount that only has minecraft on it and i seem to be able to do nothing about it is there ANYTHING i can do to fix this

    :)
     
    QuintonSmith, Oct 15, 2020
    #1
  2. Tadeu dailson Win User

    Can’t log into Xbox account email addrsss is wrong can’t change it

    Hi, my name is Tadeu, I'm an independent consultant and a Microsoft Xbox user just like you.

    I'm here to help.

    I hope everything is going well and thank you for reaching out.

    This support is intended to answer questions about the use and configuration of devices.

    I'm sorry you're experiencing this issue with your account.

    Please try the steps below.

    Follow the steps below to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

    1. Sign in to your account using your existing alias and password.

    Sign in to your account

    https://account.microsoft.com/?refd=support.xbo...

    2. Go to Your info at the top of the page.

    3. Select Manage how you sign in to Microsoft.

    4. You may be asked to verify your account before any changes can be made. Follow the instructions provided to select your alias:

    Select Add email. You can create a new Outlook.com email address or add an address you already have. Then select Add alias. After returning to the previous screen, select Verify and follow the instructions provided.

    Or, select Add phone number. Enter the phone number you want to use and select Next. When you add a new phone number, we'll send a text message to that number to verify it. Enter the code in the text message and select Next.

    If you have any trouble following any of the steps or if the issue persists, please let me know!

    Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in responding. I am simply a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

    Best regards.
  3. DroopyGlint Win User

    Trying to unlink my account from an unaccessable ea account

    But EA can’t help as any info I give them is wrong and the email associated with the ea account doesn’t exist so I can’t unlink my Xbox account from them
  4. TyrellMitchell1 Win User

    My account is gone?

    I did fill out the form already but I honestly don’t know what question I’m getting wrong. This account was made almost 10 years ago and I can’t remember the password to get into the email attached to the account, and can’t remember the contact phone number. I struggled with addiction for a long time and a lot of my memory is not what it used to be. Those are pretty much the only questions I could be getting wrong. I know the password to get into my Microsoft account but when I tried to change it when all of this was going down I had to change my contact phone number so I could get a verification text but it said it wouldn’t be updated till next month.
  5. Flame555 Win User

    Minecraft Dungeons How to Fix Privilege Error Online Play Restricted

    How to change the xbox setting if the my microsoft account show that I’m not an adult yet? I can’t change any setting on xbox settings. Also, I really want to play minecraft dungeons with my friend, but I can’t fix this problem, because I can’t change
    the setting on xbox.
  6. KindGryphon Win User

    Can’t login to email

    My son changed the email on our Xbox account. Now I can’t sign into my email account. What can I do to resolve this problem?
    Hopefully it wasnt a Microsoft email he removed from the account because per https://support.xbox.com/en-US/help/account-profile/manage-account/change-email-sign-in-for-microsoft-account it says:

    "Warning When removing an email alias that’s connected to a Microsoft domain (such as @Outlook.com, @Live.com, or @Hotmail.com), that email is completely deleted from our systems and can’t be used to send or receive emails. It won’t be available for use again as an alias on another account. Microsoft doesn’t recycle email addresses, so it can’t be reclaimed at a future time."

    If this is what he did then I dont think there is any way of reversing this once it's been done but someone can correct me if im wrong.
Thema:

Wrong account but can’t change it

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