WP8 Smartglass app won't connect to Xbox One console

Discus and support WP8 Smartglass app won't connect to Xbox One console in XBoX on Consoles to solve the problem; There have been several updates to the app over the past week or two, and my windows phone smartglass app quit working a few days ago... I followed... Discussion in 'XBoX on Consoles' started by vexed DLX, Mar 14, 2014.

  1. vexed DLX
    vexed DLX Guest

    WP8 Smartglass app won't connect to Xbox One console


    There have been several updates to the app over the past week or two, and my windows phone smartglass app quit working a few days ago... I followed the link on my phone to some troubleshooting instructions, but none have worked. Note - the xbox 360 smartglass
    app still works fine on my phone.

    I've hard reset the xbox one console and my phone. I've not made any changes to my router but did the power cycle per the instructions. I've tried connecting to the IP address. I've uninstalled the app from my phone and reinstalled it. None of this has
    worked.

    Please advise.

    :)
     
    vexed DLX, Mar 14, 2014
    #1
  2. DocHolliday 7
    DocHolliday 7 Guest
    The whole Smartglass stuff seems to lame to me!

    [quote user="JimmyRespawn"]
    I can't check Xbox One game achievement on my Smartglass app and Web. I was hardly to find who is online on my friends list cuz it's sorted by alphabet.

    The whole app isn't that smooth on Windows 8 and WP8. No notification support for it either.

    [/quote] Really? I can check and see all of my achievements no problem. Xbox One Smartglass app, I believe is completely different from the Xbox 360 Smartglass app.
     
    DocHolliday 7, Mar 14, 2014
    #2
  3. UnlinkedTree11
    UnlinkedTree11 Guest
    Xbox 360 smartglass can't find console

    xbox 360 smartglass won't connect to my console, I have logged on to both the app and the console with the same microsoft account.

    They are both on the same network except my 360 is wired to the internet box.

    The smartglass feature is turned on in the console settings.
     
    UnlinkedTree11, Mar 14, 2014
    #3
  4. DocHolliday 7 Win User

    The whole Smartglass stuff seems to lame to me!

    [quote user="JimmyRespawn"]
    I can't check Xbox One game achievement on my Smartglass app and Web. I was hardly to find who is online on my friends list cuz it's sorted by alphabet.

    The whole app isn't that smooth on Windows 8 and WP8. No notification support for it either.

    [/quote] Really? I can check and see all of my achievements no problem. Xbox One Smartglass app, I believe is completely different from the Xbox 360 Smartglass app.
  5. vader da slayer Win User

    Xbox smart glass as second controller?

    smartglass is an app on iOS, Android and WP Marketplace (well its actually preinstalled on WP8 devices).
  6. Dakrkplayer2 Win User

    Become a friend on XB1. Works the same way as the 360?

    U know I get the XB1 smartglass app. I do have a WP8. is I can built up friend until I get one.
  7. Misses Joust Win User

    Smart glass can find my xbox one but wont connect to it.

    G'day crow! Is there any other info with that error message in Smartglass? Can you please verify the following:

    • You're using the Xbox One Smartglass app, and not Xbox 360 Smartglass.
    • Smartglass is enabled on your Xbox One console.
    • Your console and your device are connected to the same network.
    • You've tried connecting automatically as well as manually entering the console's IP into the app.
    • You're signed in to the same profile on both the console and the app.

    Let us know!
  8. Schief Win User

    Smartglass Wifi Direct

    Correct, at this time the Xbox One SmartGlass application must be connected to the same home network that your Xbox One console is connected to in order to discover and connect to your Xbox One console.

    @EvoFool, can you double check that you have installed and are running the Xbox One SmartGlass app? This is a new application specifically for connecting to the Xbox One as distinct from the previous Xbox SmartGlass application which is used to connect
    to the Xbox 360 console. Thank you.
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WP8 Smartglass app won't connect to Xbox One console

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