worst service

Discus and support worst service in XBoX on Consoles to solve the problem; First time i need suport here and is REALLY COMPLICATED to get, anyway i try buy the assassins creed brotherhood today on XboX one and he say to come... Discussion in 'XBoX on Consoles' started by sandosam, Apr 17, 2017.

  1. sandosam
    sandosam Guest

    worst service


    First time i need suport here and is REALLY COMPLICATED to get, anyway

    i try buy the assassins creed brotherhood today on XboX one and he say to come to the website xbox.com... ok no problem, when i came here and try to get the game, the website redirect and try to get the some code by alternative email, you know how this
    is illogic ? dont try get the code by my email, the email are loged in, the site is tryind to get the code of the alternativa email, and this alternativa email not is microsoft neither is the email of this account, this alternativa email was by "globomail.
    om" and this website cancel the assinature to all non-pay profile, so i cant acess, i can try to change the informations of my account but spend 30 days to valid and the promotion finish in 15 days

    :)
     
    sandosam, Apr 17, 2017
    #1
  2. oOUTSIDERo62
    oOUTSIDERo62 Guest
    worst service ever!!!

    I am just a gamer like you, so I can only speak of what I have seen myself. My bank blocked my card after I had made several purchases in a short time. I knew I had more then enough money to cover not only what I had purchased, but was trying to purchase
    when the card stopped working. I had to go to my bank to find out that they blocked purchases for my own safety. I can not say this is the situation here, but it is a possibility. If you think about it, if I find somebodies card on the ground and decide to
    try to use it, I am going to make as many purchases as I can before the owner figures out what is happening and alerts his bank to loosing the card.
     
    oOUTSIDERo62, Apr 17, 2017
    #2
  3. koolkaz55
    koolkaz55 Guest
    Worst Customer Service...

    I'm on the phone with them right now, they sent me a messed up Xbox with a disk failure. The rep cannot understand my email or gamertag, heck she can't even tell that the new serial number of the Xbox is already there.
     
    koolkaz55, Apr 17, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    worst service

    Hey there sandosam,

    To clarify, not all Xbox 360 games can be purchased on the Xbox One console. Some require you to purchase either on Xbox.com or on an Xbox 360 console. If you log into your account on Xbox.com and visit the store page

    HERE    , are you able to purchase the game without any issues?

    If you get stuck, please let us know where you get stuck in the process.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Apr 18, 2017
    #4
  5. Mister Mascot Win User

    worst service

    Hey there sandosam,

    To clarify, not all Xbox 360 games can be purchased on the Xbox One console. Some require you to purchase either on Xbox.com or on an Xbox 360 console. If you log into your account on Xbox.com and visit the store page

    HERE    , are you able to purchase the game without any issues?

    If you get stuck, please let us know where you get stuck in the process.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Mister Cazador Win User

    worst service EVER

    Hi there dreadedwayne419, sorry to hear about the frustration.

    If you're experiencing
    random disconnections from Xbox Live    on your Xbox One console, we recommend trying those steps.

    Also, can you please send us your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console?
  7. Daft Badger Win User

    Worst customer service!

  8. Misses Quinzel Win User

    Worst customer service

    Hey, everyone!

    I wanted to make sure that everyone knew of the Forum Guidelines linked at the bottom of my post and in the banner at the top labeled "Rules". We strive to have a comfortable space here for everyone. If you see something you feel shouldn't be on our forums,
    please report the thread using the Report button to make us aware of it. Please do not "jump" on other posters, even if you feel their complaints are not valid.

    Daft is correct here. It states in the
    Terms of Use    , that everyone has to agree to, that we cannot guarantee the service. The following was taken from the Service Availability section.

    b. We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to
    retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content that you store on the Services or store using Third-Party Apps and Services.
    Additionally, your first step when you cannot access games you have purchased on your account, or cannot sign in to the service, should be our
    Service Status page. If there's an issue reported, it will be there. If that confirms an issue for you, set your console into

    Offline Mode    , like Daft has suggested, to keep playing your games while the service is being recovered.

    This thread will be locked due to it relating to a couple outages we have had this week. Screwchris2wall, if you continue having issues with your games not related to a service issue, please post up a new thread so that our community can work on helping
    you out.

    I appreciate everyone's understanding. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  9. ColeyUK007 Win User

    Worst Customer Service...

    Totally agree mate, Microsoft customer service totally sucks. I will be moving over to the PS4 asap as the console is more powerful and cheaper, plus there customer service is a lot better. Probably why PS4 out sold Xbox 1 in the UK by over 116,000. Enough
    said
Thema:

worst service

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