worst service EVER

dreadedwayne419 · Mar 16, 2018

XBOX LIVE has got to be the WORST online service i have EVER used. never stays connected and always drops you from servers. i had XBOX LIVE GOLD for over a year and the last 6 months LIVE has been unplayable. i will NEVER give XBOX another penny of my money.
this is a complete joke. when i test my connections its always good but NEVER works. i don't have this problem with anything eles i use wifi for except this junk. IM BOUT TO GO TO PLAYSTATION. complete waste of money on this BS. FIX YOUR SERVERS ALREADY

:)

oOUTSIDERo62 · Mar 16, 2018

worst service ever!!!

I am just a gamer like you, so I can only speak of what I have seen myself. My bank blocked my card after I had made several purchases in a short time. I knew I had more then enough money to cover not only what I had purchased, but was trying to purchase
when the card stopped working. I had to go to my bank to find out that they blocked purchases for my own safety. I can not say this is the situation here, but it is a possibility. If you think about it, if I find somebodies card on the ground and decide to
try to use it, I am going to make as many purchases as I can before the owner figures out what is happening and alerts his bank to loosing the card.

Mister Beep · Mar 16, 2018

Worst service ever

Hey there,

Very sorry to hear about the issue. Just to clarify, you sent your Xbox One console in for repair with accessories and those accessories did not return with the Xbox One console? For matters such as this, the primary team you will need to contact will be
our phone support team through our
Contact Us page to inquire about missing accessories.

Feel free to keep us posted!

Mister Cazador · Mar 17, 2018

Hi there dreadedwayne419, sorry to hear about the frustration.

If you're experiencing
random disconnections from Xbox Liveon your Xbox One console, we recommend trying those steps.

Also, can you please send us your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console?

Mister Cazador

Hi there dreadedwayne419, sorry to hear about the frustration.

If you're experiencing
random disconnections from Xbox Liveon your Xbox One console, we recommend trying those steps.

Also, can you please send us your Detailed Network Stats (Settings>Network>Network Settings>Detailed Network Statistics) as seen on your Xbox One console?

Da Wife Said No

I had the same thing happen a few months ago. I had to phone billing support and get them to re allow the card. But I also had to phone my bank for them to allow purchases from Xbox as they had put a fraud block on also. The bank block had to be removed
first. It took a few days for it all to work out. I hope you can get this resolved now.

Photonimus

The billing department reached by phone would be the only people with any power to fix it.

PhxSuns1Fan

Its not my card, the Xbox support says its on there side

oOUTSIDERo62

After looking through some other posts I found this: It turns out the issue relates to a risk block where by if you buy numerous items in a short time scale or have suddenly bought something after a long break then the system automatically lock your account
to prevent fraud. While I understand it is a pain in the butt, it is done for your safety.

worst service EVER