WORST EXPERIENCE EVER BUYING XBOX SERIES X, HOW TO MAKE A FULL COMPLAINT THAT WOULD BE...

I would personally buy the xbox series x. Reason for that is the new xbox has amazing features that no xbox has ever had.

Im sorry that happened to you as a gamer i can understand where your coming from but on the other he wasnt all that rude just pointing out a fact. The original customer service rep should have solved the issue if she didnt then ask for a supervisor.

Hi,

Just so you know, all customer service agents from companies work this way unless you provide them with a reference number from a prior case. In this specific case I'm not seeing anything the customer service agent said to you that was wrong or rude. He was
simply telling you that he wasn't able to see the information that you had discussed with another agent, I'm assuming here because you didn't provide him with any sort of reference number for a prior case during the conversation.

Usually, when you have a conversation with a support agent (this goes for almost any company) they give you a reference number in case you need to contact them again in regards to the same situation or an update to a pending case. You of course won't reach
the same customer service agent in such a large company, but they should be able to look over the information from a previous case as long as you're able to provide them with the reference number.

The specific issue you're seeing here is something that Microsoft cannot assist with because it's a contractual deal. You would need to return the console to whomever you purchased it from as they should not be selling contracted consoles unless the full contract
is paid off. You're not able to start off paying someone else's contract, and there's no way to simply unblock the console after it's been banned due to the previous person not paying their contract. So your only real resolution to this case is to speak with
the retailer or person you've purchased this console from and ask for your money back.

P.S: It's not that they are all about the money, it's that the previous person is in a legally binding contract, and they have broken that contract. It's illegal for them to simply say okay you can pick off where the other person left off and pay the rest of
the money. The contract is still in the previous owners name, and there would be nothing stopping the previous owner from getting that console back after you started paying the money for the console.

I'm not really seeing how that's rude. I especially don't see how it qualifies as "the rudest people". A little on the dumb side perhaps, but not really rude. Also it's the original purchasers responsibility to inform the people they are selling it to
that they are still on contract.

That said, the only way to fix a problem with an EFA console is to have the original purchasers information. EFA was a horrible idea for Microsoft AND for the customers, hopefully they never do that again.

I would personally buy the xbox series x. Reason for that is the new xbox has amazing features that no xbox has ever had.

is not on sale now