Worst customer service I have ever seen!

Hour and a half chat - no solution

four calls into xbox support - 3 hang ups as soon as the call is answered

1 put me on hold for 39 minutes, checking to see if i was still waiting - when the music stopped for the 5th time i said “i know you re there. The music stopped, what are we doing - bam, hung up.

this is just terrible

:)