worst customer service ever

Hi TheSupertramp,

Sorry you've had some bad luck with your consoles. Did you get your issues resolved ultimately? I just as because this is a support forum, and posts here should be for support issues. If it was a power block, or is a power block you can request one for MUCH
cheaper than the 125.00 out of warranty replacement price. Also if you're concerned about the warranty period I would purchase the Complete Care should you ever run into issues again. That way for 3 years you're all covered.

With the incorrect advice I would suggest relaying this story to one of the supervisors at customer service. You can
contact them here.

Complete Care

Also concerning your post

Check your spam folder as sometimes they do email you or private msg on forums

If Its got denied you need to reword Its

The suspension forums isnt not forums debate only for inquiry

You can say why was my account (name ) suspended

Thats Its

If the xbl pet team had a phone you could call everyone would be calling them and they wouldnt be able to answer you anywyways becuase the line would be too busy with everyone harrassing them and calling them multiple times to get a suspension reversed

Online forums is the most frequently used method for enforcement questions on most servers for thats reasons

I agree. Why should you ban someone for a blue avatar?

There need to be rules in what kind of modding you do/did.

For example, this modding is not very dangerous and you do not harm any other profiles/ Xbox live Players, but another thing is modding in games, level hacking etc. I suggest they need to ease the rules in the extent that people modding.



Ban someone for a blue Avatar? Come on...

cause your avatar skin is blue, that is why you were banned changing avatar skin colors to anything outside of default selections is grounds for perm ban from live. and when you are perm banned you forfeit any remaining MS points, Live gold and any and
all DLC, as long as you do not delete them you should still be able to play any games or add on content, but you will never be able to download it again on the banned account. I am sure that the PET in the suspension forum will say you were banned for the
avatar skin modding.

Hello everyone! The only support who deal with this type of thing is the Enforcement Staff, as they have answered your question in the proper forum I'm going to lock this thread!