Wordament not syncing from plan on another device

catnutwa · Dec 8, 2018

I have the app loaded on both my computer and tablet. I'm in level 41 on the tablet but the computer isn't registering this. I am signed in on both devices. It works fine for the solitaire games. Hope you can help.

:)

catnutwa

Thank you IRB and Stuart. I'm being asked to rate the answer. I appreciate the quick and correct response. I however, am not truly satisfied with the answer. If the solitaire apps, running on the same two systems can sync, why can't the Wordament? Is this
something that Microsoft is working on?

StuartATrueRed

IRB is correct with this. The Android/iOS versions do not sync with the PC version of Wordament.

IRB

Hi

Are both devices on the same version/OS?

I don't think the windows edition sync's with the iOS/Android version as they are different copies of the game.

IRB

It seems to be by design, however that isn't to say they may change it in the future but at present they are different saves,

XBF Javier R

Hello LucGRUET,

We understand that you're experiencing an issue concerning the account for Microsoft Wordament on your mobile phone not syncing probably with your account.

It would be best in this instance to ensure that the phone has the proper account signed in as mobile devices sync differently than that of a Microsoft account to Microsoft devices.

Try to ensure that the account is associated to the account used on your Windows 10 PC.

Best wishes!

Wordament not syncing from plan on another device