Wordament is not saving games.

DaveFrankland · Feb 4, 2019

Completed games show up as completed, even when switching between Jumble and Crossword. If I sign out, when I return many I've competed do not show and some not longer show that I've completed all three stars.

:)

M3tal Daz3

To reset your Xbox data, go to Settings, APPs, Apps & Features, scroll to Xbox icons. You will see two or three Xbox icons each one will need to be reset. Click on the first one, select advanced options,
click Reset button, I did it twice to make sure. I should show app: 0 bytes and data is 8.0 KB.
Once you have reset all three, reboot your system. Restart the game."

In addition to resetting the three xbox apps, I also reset the Ultimate Word Games App and the Microsoft Store App before restarting (I read on another post that this can help as well).

Once I restarted the game the Sync Data screen popped up and began to sync again. Once the sync was done I did get the error message about being unable to sync, I clicked "Try Again" and then the
game finally opened with my saved progress.

XBF Leslie D

Hello there!

We understand that you're experiencing an issue concerning the inability to keep saved data for Wordament on your PC.

When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the game. You are correct programs may include antivirus and system utility programs. When you perform
a clean startup procedure, you prevent these programs from starting automatically.

Try this:

Perform a Clean Startup to determine whether background
programs are interfering with your games or programs

Hope this helps.

XBF Brad A

Hi Richard,

Thanks for coming to the forums with your issue. We recommend to post on the
Microsoft casual games community. They deal specifically with the casual games, and are very helpful.

Thanks,

Brad

Northern Lass

Are you logged into your xbox account ok in the wordament app?

I had a similar problem a few months ago and had to uninstall the game and reinstall to recover the cloud save and progress.

XBF Diego M

Hi Wendy,

I'm not entirely sure if any leaderboard feature in Wordament has been removed with a recent update.

Wordament has it's own community of players and I believe you may get more feedback over at the community pages for this Microsoft Casual game. Here are the community pages that I found:

I hope this is helpful!

Wordament is not saving games.