Won't turn on. Power is being supplied to the PSU

Discus and support Won't turn on. Power is being supplied to the PSU in XBoX on Consoles to solve the problem; Hi, My console has had no problems until now. My Xbox One is plugged in and there's an orange light on the PSU however my console won't boot up. Is... Discussion in 'XBoX on Consoles' started by ryanficken, May 31, 2015.

  1. ryanficken
    ryanficken Guest

    Won't turn on. Power is being supplied to the PSU


    Hi,

    My console has had no problems until now. My Xbox One is plugged in and there's an orange light on the PSU however my console won't boot up.

    Is there any advice anyone has? I've attempted the troubleshooting ideas on the website but nothing is working.

    Thanks

    :)
     
    ryanficken, May 31, 2015
    #1
  2. H0LLYW000D
    H0LLYW000D Guest
    Can I use an Xbox 360 slim power brick on an Xbox One

    Not unless you want a broken brand new xbox one, The xbox 360 power brick is totally different from the xbox one power brick and Im pretty sure they both have different voltage and different amperage out put? ah Hell here's some info from xbox.com I looked up for you below about the whole thing....
    Won't turn on. Power is being supplied to the PSU [​IMG]


    About your Xbox 360 console’s power supply unit and cord
    Your Xbox 360 console has an external fan-assisted power supply unit (PSU). The PSU has the same basic design in all countries. The maximum dimensions of the PSU are as follows:

    • The 220-240V power supply measures 8.62 x 3.03 x 2.13 inches (approximately 21.9 x 7.7 x 5.4 cm).
    • The 110-127V power supply measures 8.42 x 3.03 x 2.13 inches (approximately 21.4 x 7.7 x 5.4 cm).
    Some PSUs are shorter but have the same capabilities. For example, the PSU is slightly smaller in countries that use 110-volt electricity.

    • Xbox 360 E Console: The Xbox 360 E console uses a 120-watt PSU.
    • Xbox 360 S console: The Xbox 360 S console uses a 135-watt PSU.
    • Xbox 360 original console: There are several versions of the PSU for the original Xbox 360 console. Depending on the power requirements of the console, a 203-watt PSU, a 175-watt PSU, or a 150-watt PSU may have been included.
    XBOX ONE Power supply unit and cord
    Your Xbox One console has an external fan-assisted power supply unit (PSU). It measures 6.69 x 1.88 x 2.96 inches (approximately 17 x 4.8 x 7.5 cm). Note that the PSU has the same basic design in all countries. There are no dimensional changes between the 100-110V, 220-240V, and 100-240V versions.

    Important Microsoft does not license any non-Microsoft accessories that plug into the Xbox One console's power socket. The use of any accessory other than the standard Xbox One PSU may damage your console and void your console warranty.

    Notes

    • PSUs are designed to be used only in the regions where they are sold.
    • Don't try to use an Xbox One PSU that was built for a region that has different power requirements.
    • Don't use an unlicensed accessory, such as a non-Microsoft replacement PSU, or any accessory that plugs in between the console and the PSU.
    • Don't use the Xbox One external PSU outside the country where it was sold. If you use the PSU in a different country, it or your console may be damaged, and the warranty may be invalidated.
    • The Xbox One PSU contains an internal fuse that helps protect your console from voltages that are too high and power surges. However, the PSU is a sealed unit. Therefore, you can’t replace the internal fuse.
    Power cords

    Won't turn on. Power is being supplied to the PSU [​IMG]


    DC power cord

    The PSU has a hard-wired, direct-current (DC) power cord that connects the PSU to the console.

    • The DC power cord is approximately 3 feet, 6 inches (1.1 meters) long.
    • A proprietary power connector is permanently attached to the end of the DC power cord. This connector is designed specifically for the Xbox One console power socket.
    AC power cord

    The AC power cord connects the PSU to the wall socket. The AC power cord is detachable from the PSU.

    • The AC power cord is approximately 5 feet, 9 inches (1.2 meters) long.
    • The end of the power cord that plugs into the PSU has two holes. If you use a power cord other than the one designed for your PSU, you may damage it or your console.
    • The plug at the end of the power cord that connects to your electrical outlet can be one of several types. The plug type depends on the country and region where you purchased your console.
    Power supply placement, temperature, and noise
    To provide sufficient cooling, the Xbox One external power supply uses a built-in fan to blow air through the PSU.

    Notes

    • The PSU fan automatically starts when you press the power button to start your console.
    • Typically, the fan makes a "whirring" noise.
    • When your console is in energy-saving mode, or when it’s disconnected from the PSU, the fan doesn’t operate.
    • If your console is in Instant-On power mode, the PSU is still on and the fan will spin.
    • The speed of the fan increases or decreases when the temperature of the PSU changes. If the fan speed changes, the whirring noise that the fan produces increases or decreases.
    To help the power supply operate efficiently and safely, follow these precautions:

    • Don't block any ventilation openings on the PSU.
    • Don't put the PSU on a bed, a sofa, or any other soft surface that might block the ventilation openings.
    • Don't put the PSU in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless that space is well-ventilated.
    • Don't put the PSU near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
    • Don't stack other electronic devices on top of the PSU.
    • Make sure that the PSU is positioned horizontally and lays flat on the four rubber pads on its base.
     
    H0LLYW000D, May 31, 2015
    #2
  3. Fuhgeddit
    Fuhgeddit Guest
    Can I use an Xbox 360 slim power brick on an Xbox One

    holy manual
     
    Fuhgeddit, May 31, 2015
    #3
  4. Hordie
    Hordie Guest

    Won't turn on. Power is being supplied to the PSU

    Hi ryanficken,

    Sorry you're having problems with your console. First reseat all your cables to your Xbox. If you're using a power strip unplug your power supply from that and plug it directly into the wall. If that doesn't work, take your Xbox to another outlet and try
    to power it up there. If none of those options work, then your power supply or console may not be working correctly. If you are out of warranty you may want to have a friend or family member with an Xbox One it may be a good idea to take your power supply
    over there to test power. If you don't then perhaps a place like GameStop would test it for you. After you determine that you can get a repair of your console, or purchase a new power supply.

    Hope this helps!
     
    Hordie, May 31, 2015
    #4
  5. LEPLONGHI Win User

    Xbox one gets constant orange light, but wont turn on

    Tried all kinds of plugs and power supplies, Xbox one is dead, won't turn on... Tried 3 different psu. My xone is about 2 years old
  6. eG x Thee Elf Win User

    Power supply plugged into surge protector

    SOURCES

    About the Xbox One power supply

    - 5th note under "Power supply unit and cord" - The Xbox One PSU contains an internal fuse that helps protect your console from voltages that are too high and power surges. However, the PSU is a sealed unit. Therefore, you can’t replace the internal
    fuse.

    - Under "Power supply placement, temperature, and noise" - Note If the PSU is making excessive noise, you might have a power strip or surge protector that is overloaded. Plug your PSU directly into a wall outlet and see if the problem persists.

    Xbox One console turns off unexpectedly

    - Under Solution #3 - If your console won’t turn on, try plugging your console’s power supply directly into different electrical outlet (not through a surge protector).
  7. Hordie Win User

    Won't turn on. Power is being supplied to the PSU

    Hi ryanficken,

    Sorry you're having problems with your console. First reseat all your cables to your Xbox. If you're using a power strip unplug your power supply from that and plug it directly into the wall. If that doesn't work, take your Xbox to another outlet and try
    to power it up there. If none of those options work, then your power supply or console may not be working correctly. If you are out of warranty you may want to have a friend or family member with an Xbox One it may be a good idea to take your power supply
    over there to test power. If you don't then perhaps a place like GameStop would test it for you. After you determine that you can get a repair of your console, or purchase a new power supply.

    Hope this helps!
  8. Daft Badger Win User

    PSU power supply

    Your nephew would need to buy the correct power brick in India.

    Also,depending on what region you are from,India may be a different region & would not play games bought in India.
  9. Randver Win User

    Xbox One Intercooler

    There isn't anyway to tell how much stress is being placed on the One's PSU just powering the console (and Kinect) so it may or may not make any difference.

    If that intercooler is pulling a ton of power or the PSU in the One isn't supplying enough it can make the console unstable.
Thema:

Won't turn on. Power is being supplied to the PSU

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