Won't recognise that I'm signed in

Discus and support Won't recognise that I'm signed in in XBoX Games and Apps to solve the problem; For the last couple of days Jigsaw and Sudoku tell me I need to sign in on X-Box.com, so I click the link and see I'm already signed in. I also play... Discussion in 'XBoX Games and Apps' started by OZIEHAM23, Feb 21, 2017.

  1. OZIEHAM23
    OZIEHAM23 Guest

    Won't recognise that I'm signed in


    For the last couple of days Jigsaw and Sudoku tell me I need to sign in on X-Box.com, so I click the link and see I'm already signed in. I also play Solitaire and Mahjong, both of those work fine and recognise that I'm logged in.

    :)
     
    OZIEHAM23, Feb 21, 2017
    #1
  2. gds1972
    gds1972 Guest
    Kinnect won't Recognise me

    Hi

    Can you please try pressing on the Xbox button on the controller and Select the far right System tab then select Setting / Account / Sign-in, security & passkey / Manage my Kinect sign-in-data and you should see the option of I wasn't recognised. Outside
    of this gesture control for the dashboard was removed and only Kinect supported games retain the gesture controls.
     
    gds1972, Feb 21, 2017
    #2
  3. skankin_pigeon
    skankin_pigeon Guest
    Kinnect won't Recognise me

    Hi

    My kinnect doesn't recognize me and thinks I'm a guest. So it doesn't register any of my gestures. How do I get it to recognise me? All the support articles are on the old dashboard and those options sent available anymore. I've been looking for a good hour
    or two
     
    skankin_pigeon, Feb 21, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    Won't recognise that I'm signed in

    Hey there, OZIEHAM23!

    I'm sorry to see any sign in issues with Jigsaw and Sudoku! Checking on
    your profile    , I don't see any activity for even Solitaire and Mahjong (the Achievements section shows most recently played, not necessarily most recent achievement earned). Are you playing on a different account and it might be having issues due to that?
    If you are using a different account, please post what that gamertag is so we can ensure we have all the right information.

    However, in the meantime, some troubleshooting! Let's have us force Jigsaw and Sudoku to forget your sign in information. Hit the Windows Key on your keyboard (or click the Start Menu icon in the task bar), click on the gear for Settings,
    click on System, click on Apps & features on the left, then search for Jigsaw. Click on it to expand the section, and then click on Advanced options. From there, you can Reset the app. This
    will remove any sign in information on the app to refresh it. Do the same thing for Sudoku.

    After you do that, please attempt to sign in again and let me know how that goes. I look forward to sorting this out with you. Won't recognise that I'm signed in :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
     
    Misses Quinzel, Feb 22, 2017
    #4
  5. Misses Quinzel Win User

    Won't recognise that I'm signed in

    Hey there, OZIEHAM23!

    I'm sorry to see any sign in issues with Jigsaw and Sudoku! Checking on
    your profile    , I don't see any activity for even Solitaire and Mahjong (the Achievements section shows most recently played, not necessarily most recent achievement earned). Are you playing on a different account and it might be having issues due to that?
    If you are using a different account, please post what that gamertag is so we can ensure we have all the right information.

    However, in the meantime, some troubleshooting! Let's have us force Jigsaw and Sudoku to forget your sign in information. Hit the Windows Key on your keyboard (or click the Start Menu icon in the task bar), click on the gear for Settings,
    click on System, click on Apps & features on the left, then search for Jigsaw. Click on it to expand the section, and then click on Advanced options. From there, you can Reset the app. This
    will remove any sign in information on the app to refresh it. Do the same thing for Sudoku.

    After you do that, please attempt to sign in again and let me know how that goes. I look forward to sorting this out with you. :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting.
  6. EggsBoxJuan Win User

    GT for xbox360 and ONE ?

    Hi, I'm not sure that the Xbox One will recognise a USB drive configured for use on a 360, maybe it will, maybe it won't, You can though download your profile to the Xbox One and sign into either your 360 or One or even sign into both consoles at the same
    time if you wish.
  7. SKULL HUNTER823 Win User

    Can't connect to XBL even though my wireless connection Is connected to my WiFi. PLEASE HELP

    I'm currently on the trouble shooter start up screen and my console won't recognise the compatible usb
  8. DreamySnipes Win User

    320gb hard drive not showing

    Hi,

    Thanks for the reply. I tried doing just that but it's still not recognising it. Bought it from Argos and I'm sure they won't take it back. So stuck with it..
  9. yavuz selim han sön Win User

    USB not recognised

    the problem is the device just won't recognise it.
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