wont login to live (on xbox) due to trying to login in a new location

Discus and support wont login to live (on xbox) due to trying to login in a new location in XBoX on Consoles to solve the problem; I tried many things, and its not working. i called support before, and its still having issues. What methods should i use? i went through what they... Discussion in 'XBoX on Consoles' started by Metaltr33, Jul 1, 2014.

  1. Metaltr33
    Metaltr33 Guest

    wont login to live (on xbox) due to trying to login in a new location


    I tried many things, and its not working. i called support before, and its still having issues. What methods should i use? i went through what they had told me, and they said wait a day. i missed calling them. I tried doing one of the methods i had done
    with support, and it didnt fix. what should i do to fix this? i believe this is more of a live issue, not my xbox. What should i do to fix this?

    :)
     
    Metaltr33, Jul 1, 2014
    #1
  2. I cant download my profile

    Hi , Ive bought my son a New Xbox 360 for Xmas but we cant download his profile or login to Xbox live .

    For some reason it wont accept my email and password login details please help
     
    Blackninja1718, Jul 1, 2014
    #2
  3. Trying to download Live profile...getting error message every time...

    Hi Kittie,

    Alright, so this error code means that your friends profile is locked, most likely due to the fact she is trying to download it in a new location.

    To fix this, just have your friend login to live.com, and reset her password.

    Let us know if you have any more questions. Thanks.
     
    Mister Ohnaka, Jul 1, 2014
    #3
  4. wont login to live (on xbox) due to trying to login in a new location

    Hi there, a little more information is going to be helpful when providing solutions to this issue. So you've recently moved location and now cannot connect to Xbox Live? Did you happen to move countries or just interstate? If you've moved countries a region
    migration will need to happen:
    support.xbox.com/.../change-region


    Also before you moved locations, did you have your Xbox's network settings specifically set like a static IP address or manually entered DNS? If so I would suggest resetting your network settings to factory defaults and trying to connect again.

    To Restore Network Defaults

    1. Press the Guide Button on your controller, go to Settings

    2. Select System Settings then Network Settings

    3. Select Wired Network or your wireless network when displayed

    4. Select Configure Network then Additional Settings tab

    5. Select Restore to Factory Defaults then confirm when prompted.

    See how you go and let us know what you've tried.
     
    DigitalAssassin, Jul 1, 2014
    #4
  5. DigitalAssassin Win User

    wont login to live (on xbox) due to trying to login in a new location

    Hi there, a little more information is going to be helpful when providing solutions to this issue. So you've recently moved location and now cannot connect to Xbox Live? Did you happen to move countries or just interstate? If you've moved countries a region
    migration will need to happen:
    support.xbox.com/.../change-region


    Also before you moved locations, did you have your Xbox's network settings specifically set like a static IP address or manually entered DNS? If so I would suggest resetting your network settings to factory defaults and trying to connect again.

    To Restore Network Defaults

    1. Press the Guide Button on your controller, go to Settings

    2. Select System Settings then Network Settings

    3. Select Wired Network or your wireless network when displayed

    4. Select Configure Network then Additional Settings tab

    5. Select Restore to Factory Defaults then confirm when prompted.

    See how you go and let us know what you've tried.
  6. Uno1982 Win User

    Security

  7. HAZMAT RADIO Win User

    Login location

  8. Mister Ohnaka Win User

    Trying to download Live profile...getting error message every time...

    Hi Kittie,

    Alright, so this error code means that your friends profile is locked, most likely due to the fact she is trying to download it in a new location.

    To fix this, just have your friend login to live.com, and reset her password.

    Let us know if you have any more questions. Thanks.
  9. RexTheDinoYT Win User

    Minecraft account hacked

    No, the login location was at a different location. I do not use a vpn. Plus, the login was at a time I usually am not awake
Thema:

wont login to live (on xbox) due to trying to login in a new location

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