won't let put on main xbox

bakedexorcist · May 18, 2022

I have tried to put 3 of my accounts on the main xbox and it would not leave, it only loaded for a moment and the empty box continued to appear, I have tried it with all 3 of my accounts and it would not leave (I have not spent the changes) help please.

:)

JosefLBohorquez

Hi and thanks for reaching Xbox gamer's community. My name is Josef.

Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

I'll be happy to assist you out today.

Hope you're doing great today Bakedexorcist

I'm sorry to hear that you're having trouble with your home Xbox.

Actually mate, we are receiving tickets for this particular matter and home Xbox is part of the ongoing issues right now.

Getting you back to your gaming experience is important to us as it is for you, sorry for the inconveniences that you're experiencing right now.

Microsoft engineering team is already aware of the issue and is working round-the-clock for a fix. For now we don't have a specific timeframe on when will it be fixed but they're also doing their best to have it resolved as soon as possible.

Daft Badger

Chances are that that gamertag is taken by someone else.

Gamertags are used on other Microsoft services ,not just xbox live,so it could be in use somewhere in the system.

It could also be linked to a banned account which is another reason why you can't use it.

With the new gamertag system you might be able to have that tag with a # & some numbers after it.

As from August 2019 if a gamertag does not sign into any of Microsofts services for 2 years it is then freed up unless it's linked to a banned account.

If the actual tag you are trying to use is "Nivedi of Nivedi Dodgess" then that tag is too long.You are limited to 12 characters on the xbox one.

jason wheeler 8

It says I must change my settings to allow the purchase, but my email is the main email for my account, I have tried to get my parents to sign on with there email and it won't let them, I tried to change my setting with that link but it says a parent needs
to do it but they are unable to, i bought a prepaid card to put on the Xbox to then buy something but I am unable to

ReliantSlyFx

Hi again . I've done all I can do. My xbox home screen won't load and I cant acces anything else. Heck t won't even let me sign into my main account .

robbieTheDon94

This also happens to me and it won't let me put in a prepaid card

won't let put on main xbox